Petco

"I made an appointment for my 6 month old golden retriever on 2/13/2024 at noon in kernersville NC. I was greeted by a rude associate who clearly didn’t want to have my pet groomed from the beginning. She explained he was too large and his puppy behavior was unacceptable. He needed to not move at all, meanwhile there was a small dog barking his lungs off in the back while being groomed. She proceeded to put a rope around his neck ( something that would be used to guide a small dog). She proceeded to choke him. I asked her to please stop as he was gasping for air, she said, I know what I am doing! I then was able to get my dog and pull the rope off his neck, it was so tight it took two hands to loosen. She then said she prefers I don’t come back and have my dog groomed there. I have spent hundreds of dollars there for veterinary services. I will never spend a dime there again. I am very upset and disturbed how my 6 month old was treated."

"Cashier was wonderful and went above and beyond to put me in touch with someone in the grooming department. The person on the grooming department, however, was very standoffish and wants to "evaluate" my puppy before agreeing to a grooming appointment. My puppy has been groomed before but is still learning about the process and sometimes wants to go at her speed versus the speed of the groomer. A little patience goes a long way and she acted as if she didn't want to be bothered."

"Please don’t send your poodle there! My poodle was shaved horribly and Danielle didn’t know what a poodle cut was. That’s ok not to know but at least don’t shave the top of his head. Mamamia!"

"The staff made a great recommendation for a harness for my large dog to help him stop pulling without being uncomfortable for him. I love it, it’s working great. Really appreciate the helpful and dog-friendly staff, they’re always so nice and sweet to my dog."

"We went for a first visit at the vet for our new kitten. The vet was very nice and took time to answer all of my questions. I would highly recommend using their services! Adding a pic of our baby for attention!"