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Lake Norman Imaging Center
146 Medical Park Road, Mooresville, North Carolina, United States
About the Lake Norman Imaging Center
Lake Norman Imaging Center is a state-of-the-art health institution located in Mooresville, North Carolina. Our center is dedicated to providing high-quality imaging services to patients in the Lake Norman area and beyond. With a team of experienced radiologists and technologists, we offer a range of diagnostic imaging services including MRI, CT scans, ultrasounds, and X-rays. Our goal is to provide accurate and timely results to help our patients and their healthcare providers make informed decisions about their health. Visit us at 146 Medical Park Road for exceptional care and personalized service.
Reviews of Lake Norman Imaging Center
"WHAT A NIGHTMARE! I can’t attest to the staff at the actual location because just getting an appointment was such a disaster that I cancelled my so called appointment and I’m going somewhere else. I was called by someone to schedule my appointment after they received my referral. I scheduled an appointment for December 26. The next day the same employee called me and explains that my referral came back up on her screen and she could not find the appointment she had made for me the previous day so she scheduled me for the soonest appointment that was available, which was now January 2. As the time got closer, I received a voicemail to confirm my December 26 appointment. Confused I called their scheduling department to figure out what was going on and the person that I spoke to told me she did not see anything for me on December 26 and that my appointment was on January 2. The week of Christmas I got a call that they will no longer be doing appointments on Tuesdays so they needed to move my January 2nd appointment. There was no dates that worked with my schedule so the lady said she would call me back. A few days later I got a call from someone different confirming my January 2 appointment. Again, confused, I told her that I had spoken with somebody who told me they were no longer doing appointments on Tuesdays. She told me she had not heard about that and that she would call me back. A few days later someone ELSE called me back and now I get scheduled for January 8. BUT If you think this is the end, it’s not. I just got a call today from their office saying that I WAS A NO SHOW FOR MY DECEMBER 26 APPOINTMENT and they’re calling me to reschedule. I was floored. I asked the person to cancel any and all appointments that I may have been scheduled for me at this office because if they cannot even get my scheduling right what makes me believe that I can have any confidence in this office. I would definitely stay away. !!!"
"Staff and facilities were great. The financial side of the business however is not ethical. I was referred here by a local neurologist. Was told a brain scan with and without contrast was going to be $2200. I was assured it was a flat one time fee so I paid in full over the phone. A month later I get a bill for $88(insurance adjustment). I didn’t mind that. What aggravated me is that 2 months after my scan, I get a bill from Charlotte Radiology for $300. This hospital subbed out the image reading and passed the cost on to me with zero heads up or transparency. I called to dispute it but was given the run around. Come to find out each hospital and the subsequent “specialty units” within have separate third party billing providers. Awful customer experience. I was 100% squared up on services I was told I received and then surprised by yet another bill. LKN Imaging Center is the gift that keeps on giving to their own pockets"
"I have been coming here for my mammograms for the last 10+ years. I have never once had a bad experience. The staff is always pleasant and very helpful. I would recommend them to friends and family."
"I was supposed to have an appointment on 10/18 Which was cancelled by my insurance company for not enough information from the doctors office. I was told I had to have 350.. up front or they would not see me, which was a co pay. They were so rude about it like I was poor and couldn't pay them when I take toninsance company they said they had no business asking for money!!! When I get to my appointment I can either pay it or tell them to bill you. You are not to be turned away for service at all!! When I called to tell them that harassment was against the law the clerk was even ruder!! Sad bc I will never go there or there again!!! What if you were at risk for cancer, how would you like to be treated!!!"
"Had a great experience here for my mammograms and biopsy. Everyone was so friendly and kind, especially Tina. So supportive and caring."
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