Opal Autism Centers
10 Parker Lane, Pinehurst, North Carolina, United States
About the Opal Autism Centers
Opal Autism Centers is a leading health institution located at 10 Parker Lane in Pinehurst, North Carolina, United States. We specialize in providing comprehensive and individualized care for individuals with autism spectrum disorder. Our team of dedicated professionals works tirelessly to create a supportive and nurturing environment for our clients, helping them to reach their full potential and thrive. Through a combination of therapy, education, and support services, we aim to improve the quality of life for individuals with autism and their families. Visit Opal Autism Centers today to learn more about our innovative programs and how we can help you and your loved ones.
Photos of Opal Autism Centers
10 Parker Ln 1st Floor, Pinehurst, NC 28374, United States
Opening hours of Opal Autism Centers
Monday:
08:00 - 18:00
Tuesday:
08:00 - 18:00
Wednesday:
08:00 - 18:00
Thursday:
08:00 - 18:00
Friday:
08:00 - 18:00
Saturday:
Day off
Sunday:
Day off
Reviews of Opal Autism Centers
"My son received services through Opal for about a year. It started off great but I did notice some small things that turned into much bigger things. Our BCBA, Amanda made many promises that somehow continuously didn’t happen. The RBTs within Opal were amazing and helped my child succeed in school. I received an email about discharging my son and that we would begin a 30-day fading out process. This came completely out of nowhere, I had no clue we were even close to this step of services. My family, my sons school, and his RBTs were very confused at this because we knew he had done great but we thought his goals needed adjusted. I did everything to keep services in place until our approved contract date ended but they wouldn’t allow it. Every person in my sons life disagreed with services ending. After multiple efforts on my end, I told them that they were not being ethical and they would be reported to the their board if they didn’t allow services to continue until our end of contract date. Opal decided to withdrawal all services immediately because they claimed that I had threatened them. My son was very sad because he loved having his RBTs with him at school. They clearly don’t put the children first within their practice. I really could go on and on about the many things Opal did that was unprofessional and unethical. I am currently in the process with a consultant to file against them to the ethics board, grievance within my health insurance, and the school board has been notified of the company and their lack of professionalism. Please don’t use their services."
"I would most definitely recommend this facility to anyone looking to have their child tested for Autism. My son's pediatrician referred us and they got us in for the evaluation in less than 2 weeks. Everyone was so helpful and friendly. They made us feel at home and very comfortable. His BCBA and team of RBTs are amazing and my son(2 years old) loved her and really connected with her. She was amazing!"
"We were recently faced with the challenging diagnosis of autism for our child, and it felt like navigating uncharted waters. Luckily, we found Opal, and we can't express how grateful we are for the exceptional care and support they've provided. From the very first moment we reached out by filling out an online form, we felt like we were in the hands of a team that genuinely cared. The white-glove service began there, with prompt and thoughtful communication that instantly put our minds at ease. Our meeting with Logan, our child's BCBA, was a turning point. Logan's expertise, patience, and understanding were evident from the start. They took the time to explain the ABA therapy process in a way that made it accessible to us as parents, who initially had no idea what ABA even was. The consistent communication from the scheduling team, especially Asha and Christine, just reinforced the impression that Opal goes above and beyond to ensure that they put the families first. We were skeptical, but the parent training they offered, empowered us with tools and knowledge. The team's dedication to educating parents is truly commendable. We've seen a dramatic and significant improvement in our child since starting ABA therapy at Opal. The progress has been nothing short of remarkable, and we credit it to the expertise and care of the entire team. We just want to address the negative reviews that we've seen. We can only speak to our own experiences, and they have been overwhelmingly positive. Opal Autism Centers has been a lifeline for our family, and we hope that other families in similar situations find the same level of support and hope that we have."
"My son’s referral was put in June 2023. Opal has canceled his evaluation and assessment 3 times, rescheduling the appointment and then yesterday said he would have to be put on a waitlist. Each time the appointment is canceled I have gotten a text message notifying me of “scheduling changes.” Each time I call the next day and leave a message, I’m called back with the new appointment date, time, location. Last night I got the same generic text stating “scheduling changes” and that he would have to be put on a waitlist for 2024. Opal advertises a no wait list policy and “currently scheduling diagnostic evaluation appointments.” I also received an email which was the first time I had gotten emailed regarding a cancellation but perhaps it needed to be a bit more formal since this appointment was not being rescheduled and my son was being put on a waitlist. The email came from Christine Jones, the enrollment manager at Opal. I emailed her back asking for an explanation, submitting my reasons for concerns, and asking that someone please call me. I called the scheduling number and left a message. I also responded to the text that was sent notifying me of the canceled appointment. I know these evals can come with a long waitlist. That’s not the issue. The issue is the repeated canceling of scheduled appointments on the behalf of Opal Autism Center. 3 cancellations after I have already requested off work only to be told that the appointment has to be canceled. 1 cancelation is understandable, 3 is absurd. If Opal doesn’t have the staff or availability to run these centers as advertised, please change the policy. My son is 5 years old. He cannot function in a normal pre-k setting and he needs this evaluation so he can get the services and accommodations needed to thrive in school."
"I felt really lost when it came to Autism and ABA. But from the first point of contact with Opal, I spoke to an understanding girl Christine and she eased my mind. She spoke with me for almost an hour and emailed me helpful resources right after our call. I feel confident that this company is going to be the perfect fit for my child. Plus their center is beautiful!"
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