ARCpoint Labs of Rock Hill

"I had the pleasure of visiting this place for a ( TB Test) for employment. I read the reviews and they varied but my experience was great. The staff was professional and friendly and provided good customer service. It was fast less than (5) minutes and what I realize, if you treat people with dignity and respect, you get better atmosphere. Let’s remember to treat professional staff with kindness and compassion and stop projecting. Thanks"

"I am never the one to complain or leave bad reviews, but this has been a nightmare dealing with arc point labs in rock hill. The lab techs have been as helpful as they can, but from what I understand- they are under new ownership, and have switched accounts with their lab screening services- and I have waited over 2 weeks for my drug screening results and have called over and over again since I have heard nothing.. the new owner has failed to fix their IT/log in information for the lab screening service and has left many people/companies without drug screening results… which interferes with onboarding and being PAID. Called 3x this week but apparently the new owner is out of town and the lab techs aren’t able to resolve the issue themselves. Not gonna bash on the lab techs since it’s out of their hands, but where is this new owner involved in trying to fix this..?"

"Scheduled a rapid covid test for travel online. Made appointment and got confirmation of appointment, as well as link to fill out forms. I had used this service in November with no issues. When I arrived for the test I was told that they are under new management and no longer perform rapid covid testing. This should be remove from online scheduling if you do not offer it any more. This left me trying to scramble to find another place to get the test as I needed the results within 24 hours. Poor management and customer service to not update online scheduling with current offerings."

"Brace yourself for awful treatment from Kylee Johnson!!! She clearly hates her job and possibly her life the way she was treating and talking to everyone!!!! Kaylee, hope you find joy and happiness in your life and work!! Corporate needs to look into this, someone might turn around a say or due something how she interacts with people!!"

"This place is sketchy looking. Floors are nasty, every single soap dispenser was empty. Worst of all, the girl taking blood couldn’t find a vein and I have veins like garden hoses. She missed twice and I just left. I won’t be used as a dart board. I hate to be this critical, but I never got the feeling that customer service or experience was anywhere in their business plan. Looks like it’s barely held together to make a quick buck."