Novant Health Charlotte Orthopedic Hospital
1901 Randolph Road, Charlotte, North Carolina, United States
About the Novant Health Charlotte Orthopedic Hospital
Novant Health Charlotte Orthopedic Hospital is a leading medical facility located in Charlotte, North Carolina. Specializing in orthopedic care, this hospital offers a wide range of services to help patients recover from injuries and conditions affecting the musculoskeletal system. From joint replacements to sports medicine, the expert doctors and staff at Novant Health Charlotte Orthopedic Hospital are dedicated to providing top-notch care to their patients. With a convenient location at 1901 Randolph Road, this hospital is a trusted destination for those seeking quality orthopedic treatment in the Charlotte area.
Photos of Novant Health Charlotte Orthopedic Hospital
1901 Randolph Rd, Charlotte, NC 28207, United States
Reviews of Novant Health Charlotte Orthopedic Hospital
"I was very disappointed in my hospital stay after my cervical fusion. I had several questions for the nurse and was actually told to "google" my questions because this wasn't her usual post and had no info on the care from my surgery. I was brought NOTHING to eat or drink my ENTIRE stay. I didn't even get a breakfast tray the next morning and was ignored when I asked why. The nurse repeatedly told me this isn't her regular post and was a floater. My family member asked if she could ask someone else and she said NO they were ALL floaters and told me to google my questions. Thank God my aunt was able to at least get me a coffee and a cup of grits as I hadn't eaten for 2 days. I was basically put in a room and ignored. I had to ask several times for my pain medication as she would just forget to bring it. Very disappointing stay and very unprofessional nurse."
"My experience was great. Everyone was very friendly and helpful to me and my family. Everything was explained in a way that I could understand what was to happen during my stay."
"So my wife and I arrived early for a procedure and were absolutely impressed from beginning to end. Judy and Shannon greeted us at the front desk with welcoming words and were very attentive to my wife's needs. They were genuine, helpful, courteous and not to mention extremely professional. And Dolly is the nurse with a doctor's knowledge. She explained upcoming steps in layman's terms all the while demonstrating excellent bedside manners. Her experience and skillset are all wrapped up in humility, and she is a model to imitate and follow!"
"God I'd love to give this hospital a 1 or 2 stars but the staff being it up to a 3. First, checkin feels like a bad furure dystopian scene from a George Orwell novel. Then the snaking hallways feels like a poorly desgned corn maze. Then on to the extended COVID policies. Mask mandates a full year and a half after the mandates were lifted. But. What prompted this review TODAY was their off policy on visitors. I sent to Shirley my wife for breast surgery, wouldn't let me come back with her until it was time to say goodbye? What!? Never heard of such a thing. Again, the people are fantastic. But hospital leadership is horrible."
"I had L4L5 spine fusion at this facility in August of 2023. The receptionist, surgical team and daytime nurse (Jenny?) were very personable, caring, helpful and professional. However the night crew was the exact opposite. I had to wait over 20 minutes for toilet help and we’ll over an hour for evening nurse, Akosua to assist with pain medicine around 11pm having had last at 7pm. The she left without assisting with bedding, compression cuff and ice pack. I had to summon for help with these very basic post-op needs. She asked me when I’d had the surgery and when I told her 9am it is my first day at which point she became somewhat caring and friendly, totally unprofessional and disrespectful and disappointing."
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