Quest Diagnostics,

1918 Randolph Road, Charlotte, NC 28207

"Fast and smooth process for getting bloodwork done. I overprepare for stuff so I had everything ready to go off the bat and they were very nice and understanding :)"

"Service here is terrible. I was late for an appointment that I had scheduled for 11:40am proceeded to stick around for the next scheduled appointment at 3:10pm. As I had approached the office after my name was called a lady of African American descent who did not provide her name or have a name tag was very rude, after I had explained no employer or physician of mine ordered the test that I had been able to schedule another appointment somewhere else without so just needing my insurance. The lady was very rude she explained after I told her I wish someone would have told me that I had been waiting for 3 hours she says when? I called your name and I said I understand although I rescheduled and stuck around until then. Also the number does not get you in contact with anyone from their front office."

"This Quest there is only 1 person to work and I went to 2 locations and came to this location. Just like other Quests locations most horrible service. They are saying you cannot walk in anymore appointment only: This Quest locations women says that you cannot walk in for a blood test anymore since January that is a lie. Lazy,rude,uncaring,unprofessional worker. I do not know why they are in this business. We have insurance and we have to suffer like this. This women works like she is working for free. Horrible company especially the business they are in,"

"This location is trash just like its employees attitudes. There’s no human interaction at first. You take yourself in and scan your drivers license on a scanner that does not work. You sit in a general medical plaza and just wait until one of the rude employees slowly shows up to the window and looks at you like they could care less if you’re alive or dead. Then they tap on the bar where they want you to come to you instead of speaking. I will never come here again. Shame on you quest labs."

"The drew my blood, which was already traumatic enough to me, because I can’t stand needles even as a child. It took four nurses to hold me down as a pediatric shot was given to me, but what made me so mad is that they missed the most important part of the period which is like going to take your drivers license and failing the most important part of the test. This makes me feel like I’m not important nor was my blood work that was ordered."