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Mission Imaging Services
534 Biltmore Avenue, Asheville, North Carolina, United States
About the Mission Imaging Services
Mission Imaging Services is a premier health institution located at 534 Biltmore Avenue in Asheville, North Carolina. We specialize in providing top-notch imaging services to our patients, utilizing state-of-the-art technology and a team of highly skilled professionals. Our mission is to ensure accurate and timely diagnoses for all our patients, promoting their overall health and well-being. With a commitment to excellence and compassion, Mission Imaging Services is dedicated to providing the highest quality care to the community of Asheville and beyond.
Photos of Mission Imaging Services
534 Biltmore Ave, Asheville, NC 28803, United States
Opening hours of Mission Imaging Services
Monday:
07:00 - 18:00
Tuesday:
07:00 - 18:00
Wednesday:
07:00 - 18:00
Thursday:
07:00 - 18:00
Friday:
07:00 - 18:00
Saturday:
Day off
Sunday:
Day off
Reviews of Mission Imaging Services
"Mission Imaging is absolutely the slowest, most under-staffed department of the whole failure of Mission/HCA. My doctor scheduled a CT scan and I waited an hour in the waiting room and watched that very few patients were called to the back during my wait. I honestly believe they had only one staff performing all radiology requests. My procedure takes 5-10 minutes, but to get called takes extreme patience and time. I told them I had no immunities from my cancer and should not be waiting in a crowded room of patients just sitting and waiting knowing that they have private waiting areas but I was not allowed access and told to remain in the big waiting room. They told me someone would come to get me soon. Nobody came. I told them I had another doctor appointment soon and they said my chart was in the rack along with many others and they would call me. Nobody called. A total waste of my time and exposed to many other patients and staff for nothing. I rescheduled my scan at another facility because Mission Imaging is a joke. Don't waste your time there. Mission does not provide health care because they have no staff and do not care about the health of their patients."
"I was skeptical when I saw the average 2.5 star rating and previous lousy direct experiences with Mission Health and reading some of the other reviews. My physican sent a referral, they called me within 48 hours, the women scheduling me was very nice and informative, I requested someone to verify my billing to call me, and they did as they said and provided very clear overview of the split billing between the the imaging service and the radiologist reading. When I arrived they were friendly, checked me in, I waited 5 minutes ( was 5 minutes early), the tech was friendly, got me in and out, I think the entire process took 15-20 minutes max. Additionally, the spaces were VERY clean, which was also very different from my experience in the ER (it was nasty and filthy over there). Overall, 5 out of 5 stars. Well done Mission Imaging."
"I had a CT scan scheduled by my Dr.and was called to reschedule it, so I did and got a new date 2 weeks later even though I was dealing with a lot of pain. I was called the day before my scheduled appointment and told they need to reschedule again. I inquired why and was told they needed notes from my Dr visit, from a month prior. I asked why they hadn't gotten them in the time they had already rescheduled and they didn't know. I explained my schedule is mad iut through 2024 and was told the scheduler would check with supervisor. Called me back and canceled the appointment saying they didn't have the notes and there's a 48 hr window and they cannot do it. I asked why they would call the day before if that was true. Also offered yo send the dr notes to them as I have them. Still got no response as to how come they hadn't gotten them? Was told to reschedule after new year, 2 months away. Mission in general has become the absolute worst place to get medical care. I am being seen for my neck from a surgery I had there previously and have had issues with since. This group is extremely unprofessional and I have had no good experiences with them so far. Attempting to move my scan to Greensboro or Greenville and out of Asheville. That whole medical establishment should be investigated."
"Same story as everyone else. Took a week for them to call to schedule. Front desk person obviously hates their job. My doctor never received my report. Tech and Radiologist are great and doing their jobs, but administration staff are not. This is dangerous and unacceptable."
"This review is really for Allison, one of the imaging techs. I am absolutely terrified of needles, and I also walked in after hearing some bad news, but Allison was so calming and gentle when I had to get my IV in. She walked me through all the steps, and made me feel really comfortable. By the end of it I was so wiped and a mess that she sat me down and even got me a warm blanket out of the drier to calm me down. That is a level of kindness I have never seen in a professional medical setting before, and she deserves recognition for that. She was going above and beyond to make sure I was okay."
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