CVS

"Absolutely the worst experience. New manager Bobby has no idea what customer service is. Was going to purchase a tumbler that was supposed to be half off. It was on the shelf with all Christmas items and displayed as a gift. The manager was rude and refused to correct his mistake. Such a shame, as it’s close to home. We won’t be returning until someone with more professionalism is able to take over. I’ll be moving all of our prescriptions as well. This should have never happened. Do better!"

"Enjoy getting my drugstore needs at CVS. Helpful associates and register checkout person always checks for my coupons to apply to my purchases."

"What gives a pharmacy the right to not fill a prescription from your doctor? It’s been 24 hrs and still “processing?” Second time in 3 days….get it together or Walgreens here we come."

"Today I received a text that my prescription was ready for pick up at my local cvs. I sit in the line at the drive thru window only to find the window is closed today. I drive around and went inside. I stood in line to wait my turn and once ready I gave the girl my name for pick up. She walked over to pull my prescription with Starbucks in hand. Once she pulled my filled prescription and back for payment I ask if they have staffing issues. She stated yes. I then ask why don’t they hire someone to run the drive thru. Never putting down her Starbucks. While I don’t make less of anyone’s position, to hire someone to help out in the drive thru would be helpful for both staff and customers. Don’t take a lot of talent just good work ethic. Also might be nice if the cashier could put her Starbucks down and actually help the customers a little more timely!"

"Hubby & I got notified on our phones that meds were ready for pickup. We cut short evening plans to get there before closing to pick them up. At 7:45, my med was ready but his was not. Since they said they were working on it we decided to wait in the store for his. But then they just closed up with us standing there waiting ON THEM. Even after we had already told them we were leaving town early next morning. And it isn't the first time we've been notified of meds waiting to be picked up that were NOT ACTUALLY READY. Stunningly poor communication!"