Mark Nash - State Farm Insurance Agent

"I started my policy with Courtney 2 years ago. she was helpful courteous every time I needed something taken care of. Referred family members and friends because of the level of the professionalism I’ve received. Beginning of 2023 everything have changed with others in the office have been handling my cars policies. Very rude no replies to messages or calls, promises for call backs but none, 60% hicks. Just saw no end to this nonsense so i had to switch. Best decision I’ve made. Saved over 50% on what i was paying them."

"I am thrilled to share my positive experience with State Farm (Mark Nash). I've been a loyal customer with State Farm for eight years now, and the level of service and expertise I've received from Mark and his team, especially Ashlee, has been nothing short of exceptional. Ashlee is an absolute rockstar and a true asset to the team. Ashlee's professionalism, responsiveness, and in-depth knowledge of insurance have made a significant difference. She knows what she is doing, and her willingness to go the extra mile to help clients like me is genuinely commendable. I appreciate their dedication to ensuring that I am well-informed about my coverage options and that I feel secure in the policies I have. If you're looking for an insurance agency that truly cares about its clients and delivers top-notch service, I wholeheartedly recommend Mark Nash State Farm."

"I started with this State Farm office when another agent , Mary, had it. I was VERY HAPPY with her and her entire friendly, helpful, knowledgeable staff. Everyone pitched in helping customers, from answering questions, to writing policies, to taking payments. When she retired, Mark Nash and his staff took it over. The service has gone down considerably since. This office is within 1/4 mile from my home, but they took it upon themselves to TRANSFER my entire family's policies, WITHOUT ASKING PERMISSION, to another agent in Loris, over 30 min away. The front desk ladies taking payments were rude and unhelpful, refusing to take payment or answer questions, and tried to lie about agency transfer. I am a licensed SC insurance Agent, and the women in the front desk area flat-out lied, refused to assist with any information about the Transfer of Agency form, and then backpedaled and got rude when I informed them that I am a state Licensed Insurance Agent, and I know how easy it is to do a transfer of agency. The women in the front desk/reception/payment area are rude and don't know/don't want to know how to provide customer service. And the Agents in back don't want to help unless you are writing a policy. Taking payments is apparently beneath them. I guess when all you want to do is take people's money, the rest just can't be bothered with. The rude staff could be tolerated once every 6 months to make my payment for the sake of how convenient the office was to my home, but now that they sent my family policies to another agent and won't even service it, I don't have to put up with it . There are better State Farm Agents in Conway."

"Marie was very helpful. She went over everything in great detail to help me have all of my stuff properly covered. I would highly recommend her, and Mark Nash State Farm to anyone."

"Great service and helpful staff. I recently purchased my first home and was clueless regarding the insurance process. I called in a bit of a panic because I needed information quickly for closing and Lisa was so friendly and helpful in making sure I had all I needed. I have happily used this agency for my auto, life, and now homeowner policy needs. I highly recommend them!"