Costas Insurance Group 5505 Adams Farm Lane, Greensboro, NC 27407

"I worked with Carolyn Michaels after getting a new 4runner and she was awesome! Super friendly and knowledgeable. She was eager to help me find the policy that was best for me while also saving money. I cannot recommend her enough, she will take good care of you."

"I called and spoke to someone that answered the phone. They asked what kind of insurance I need, and once I responded, without so much as a "I'm going to transfer you" or a single word I was transferred to Tara Mason, which I found out by getting her voicemail as the call was not picked up. I left a detailed message, reiterated my name and number twice, waited 2 days and never heard back. I then emailed them and applied for a quote through another agent. A couple days later, I was informed that they are declining to offer coverage, and they declined to explain what the exact issue was within my application so that I have the knowledge to work on the problem and reapply. I asked for an explanation and they said they cannot help me, like it's a big secret and since they're not able to make money from me they are not wasting a single more moment speaking with me. I called another insurance company, who patiently went over every detail of my application and immediately told me what details were causing the refusal and how to amend my business details to make the no into a yes. Too bad Costas does not believe in customer service the way other companies do."

"I needed business liability coverage quickly, Chris got right on it and delivered the same day. He has been on top of my personal insurance for 2 years and kept out insurance coverages and rates at good levels. He is responsive and easy to deal with' which makes the process much better."

"I've been working with Suzy for years. She is such a pleasure to work with. I had a chance to work with Chris (Suzy was on vacation) and Chris was great to work with as well. I've never had a bad experience with anyone within Costas Insurance Group."

"As a new resident of Greensboro I wanted to be sure that I selected a reputable insurance company for my home coverage. As I began asking my neighbors and work acquaintances which local insurance company that they had chosen for insurance, I was surprised to hear that everyone had selected Costas Insurance Group. Now that I am a customer of Costas, I completely understand why. In all of my years of home ownership in Virginia, I have never had an insurance group as helpful and insightful as Costas. After being with the group for 1 year, the parent insurance company increased my home owners premium for no reason. Not only did my agent immediately notify me of the cost increase, he quickly went to work to find me outstanding home coverage with a premium that was in line with my original cost. I look forward to working with the Costas Insurance Group for many years to come."