Steve Madden
10835 Kings Road, Myrtle Beach, South Carolina, United States
About the Steve Madden
Steve Madden is a renowned shoe store located at 10835 Kings Road in Myrtle Beach, South Carolina. Known for their trendy and fashionable footwear, Steve Madden offers a wide variety of shoes for men and women. From stylish boots to chic sandals, customers can find the perfect pair to complete any outfit. With a reputation for quality and on-trend designs, Steve Madden is a go-to destination for shoe enthusiasts in Myrtle Beach.
Photos of Steve Madden
10835 Kings Rd #706, Myrtle Beach, SC 29572, United States
Opening hours of Steve Madden
Monday:
10:00 - 20:00
Tuesday:
10:00 - 20:00
Wednesday:
10:00 - 20:00
Thursday:
10:00 - 20:00
Friday:
10:00 - 21:00
Saturday:
10:00 - 21:00
Sunday:
10:00 - 19:00
Reviews of Steve Madden
"Most of the employees here don’t even acknowledge customers, last time I went in they were standing around talking to each other, blocking an aisle of shoes. I had one yell at me from across the store because I opened a shoe box to try on my size, then she proceeded to look back down on her phone and eat and text the whole time, never asking if she could help me."
"They have nice foot ware, but the customer service is non-existent. No one offered to help me while I was there. They just sat in the middle of the store and gossiped. I basically had to just help myself."
"I have always loved going in here because the employees are so upbeat and positive!! When I came in a couple weekends ago it was about 6:40, 20 mins before closing with customers still in the store as well. I tried on a pair of shoes and waited on my father to meet up with me since he was finishing up at another store and was going to buy the shoes as a gift. Around 6:53 I was the only customer in the store and the employee Tessa H came up to me and told me they were about to close. The outlets closed at 7. I explained to her I knew what time they closed, but I was just waiting on my dad. She then stood right beside me and proceeded by tapping her foot and just staring at me?? I work in retail so I’m aware of how rude it can be with customers in right before closing, but I was done shopping and simply standing at the door. When I noticed she wasn’t going to move away from me I told her I would go ahead and check out. As I check out she doesn’t say anything and just rings up my shoes. I began grabbing my cash and she tells me they aren’t taking cash?! There was no sign anywhere stating that they were not. I’m not sure if they had already finished with the register and counted it down or what but I was super caught off guard. As I walk to the door my dad had just walked up and I started telling him about the rude customer service and when I look back she was rolling her eyes and laughing at me. I have NEVER received rude customer service like this. I will be back but something needs to be done with this employee and respect needs to be taught."
"Returns here are a nightmare. Bought a pair of shoes, went to return them a few days later. Apparently they don’t refund on debit cards period, but the return policy doesn’t say this. They said they would refund me cash but they don’t keep cash in the store so the only other option was to mail me a cashiers check in two weeks or to call the store until they had cash. I called for a week until they finally had cash. Drove up to the store again for my refund and when the manager was refunding me she didn’t say a word to me. She looked at my receipt, handed me the cash and then went to the back of the store. Very rude, and the whole experience was inconvenient. Will never purchase anything from this store again."
"They were very friendly and welcoming as we walked in. Made sure we knew of the sales and the customer service was great. Thank you!!!!"
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