Petco

"I place an order online for pickup. The store failed to give me some of my items. When I got home and called the store - the manager refused to issue a refund unless I came back to the store which is an hour away. The manager claimed it was against Petco policy. I called Petco corporate and had a refund and extra rewards for the trouble in less than 10 minutes. The manager on duty Feb 2, 2024 at closing is an absolute dirtbag and completely incompetent."

"Took my lab mix for bath, Megan was quick, professional, thorough, and pleasant. I would rate her and her service 5 stars, I knocked off a star because I did not appreciate the check out process. I am sure that it makes sense for them, but it was a little bit of a nuisance to have to pay up front rather than at the salon."

"I'm incredibly upset about what the groomers did to our dog. They wounded him while giving him his haircut, taking off a chunk of the skin on his chest. It looks like they cut his hair with their eyes closed because the sides were uneven and they took off one of his eyebrows. He's so sad and I'm worried about his health."

"We have visited this CH location for saltwater aquarium needs. The employees that work that area have always been exceptionally nice and helpful with our questions. The lizards and other small creatures look happy. I'm sure there's some level of "chain store care" going on, but I've never had anything but good experiences here. Kitties on the side are happy, too."

"We have brought our dogs, first Missy and now Artie, both small, bitey, barky terriers here for the past few years. Brian is always great. Artie looks so handsome after this last grooming! He is not an easy dog to groom, we are sort of specific about what we want and Brian always remembers and delivers! The store and grooming area are always clean and staff is pleasant and helpful. We will continue to bring Artie here for his grooming."