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Vacasa
5184 U.S. 74, Whittier, North Carolina, United States
About the Vacasa
Vacasa is a premier real estate and travel agency located in the scenic town of Whittier, North Carolina. Specializing in vacation rentals and property management, Vacasa offers a wide range of beautiful homes and cabins for visitors to choose from. Whether you're looking for a cozy mountain retreat or a luxurious lakeside villa, Vacasa has the perfect accommodations for your next getaway. With a team of dedicated professionals ready to assist you every step of the way, Vacasa is your go-to destination for a memorable and stress-free vacation experience. Visit us at 5184 U.S. 74 to start planning your dream vacation today.
Photos of Vacasa
5184 US-74 W, Whittier, NC 28789, United States
Opening hours of Vacasa
Monday:
09:00 - 16:00
Tuesday:
09:00 - 16:00
Wednesday:
09:00 - 16:00
Thursday:
09:00 - 16:00
Friday:
09:00 - 16:00
Saturday:
Day off
Sunday:
Day off
Reviews of Vacasa
"My family and I rented a beautiful home outside of Franklin,NC and the house was great. However, we forgot our laptop in a very specific place in the home and didn’t realize until we unpacked at our house. Contacted Vacasa customer service and they made us pay an additional fee to even look into it, then would not call us but every time we called they said that they haven’t been able to locate it and make notes that we are frequent callers. The homeowners were great but the Vacasa rental company has been horrible."
"Been traveling for years.. first time using Vacasa and it’s been a hassle since the booking. Will never use again for multiple reasons. Too long to explain and nobody here really cares about the details, just know they deserve 0-1 stars."
"Absolutely terrible. Our initial house was cancelled short notice with no explanation so we had to pick a second house from what they had. We selected a place that listed Internet (same as the initial) and even went through chat to verify there was internet service at the house since we had to work during our trip. We arrived to no Internet service. Vacasa did nothing to resolve the issue even after we contacted them multiple time and even asked to be moved to another location in the area. They finally issued a $100 credit which doesn't cover inconvenience nor does it address the deceitful practice of advertising a amenity which the house doesn't have. After repeated contacts they refuse to do anything else and just apologize."
"Horrible experience with Vacasa. Went to check in on March 12th (Sunday) to find out we could not get to the house because the road going up the hill was under construction. Vacasa had no other homes to acomodate us unless we had a 4 wheel drive vehicle. We were in a mini van coming from Florida. The host Melinda never called us on Sunday nor did anyone from Vacasa to give us any alternatives. Called Vacasa all week long. NO RESOLOUTIONS!!!! Had to book another home that evening at 7pm. Additionally, they would not refund us our money. Did not get to meet with Melinda until Thursday even though we stopped by the office several times. Office was always closed during regular business hours. When we did meet Melinda She is absolutely rude and clapped her hands at my wife and said "MAAM I have things to do". Well excuse me Melinda!!!! You don't book a home for a Sunday start date and then reach out to your clients that your suppose to be hosting until Thursday. And we had to call Vacasa to get in contact with her. She's a nightmare!!! Stay away from Vacasa if they are the property management company for a home. You will regret it. MELINDA GETS ZERO STARS!!!"
"If you are considering renting with Vacasa, don't. The entire process was unpleasant and beyond frustrating. We rented a house for the July 4th weekend. Day-of, we received a text from Vacasa saying the property has been cleaned and is ready for check-in. We arrived a hour after the allowed check-in time and walked into a disaster zone. The entire home was under construction - nails coming out of the floor, wires hanging out of the cabinets where the appliances used to be and a dishwasher and stove in the middle of the living room. We contacted Vacasa looking for a new place to stay and were not called back until 6 hours later. By that point it was 10pm and we were forced to find our own accommodations at a less-than-ideal hotel off the highway. Given the holiday weekend, most hotels were sold out and while we found a room for 1 night, we were forced to end our trip short as we had no where to stay. Vacasa was unapologetic even after the fact, making it difficult to get reimbursement for our reservations. Save yourself a bad day and do not rent Vacasa properties."
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