CVS

"Melanie Arocho-Hernandez was my nurse practitioner at the Minute Clinic and she is such a lovely person. Not only was she helpful with treating my symptoms but you can tell she is a genuinely kind person. Had such a nice interaction with her that I wanted to leave a review and say thank you!"

"I'd give them 0 stars if I could. They never have my reoccurring prescriptions ready, 3 months in a row they claimed it's because the power went out. No one EVER answers the phone I've waited for 45 min before and no one ever answered. The people are BEYOND rude and unhelpful every single time. If my prescription could go anywhere else so would I."

"This is the worst pharmacy I've ever encountered. My doctor sent a prescription there, and they didn't fill it because they didn't have the medication. They didn't bother to tell me any of this. I had to call them and ask them where my prescription was. When they told me they didn't have the medication, I asked him if one of their other stores had it. The person I spoke to seemed irritated at having to assist me, but he looked it up and told me the CVS at Target had it. I asked if he could transfer it there. He said no and told me I had to call the CVS at Target. I called the CVS at Target, and she said that the CVS on timber drive first had to release the prescription in their system and that they could transfer it. I called timber drive CVS back, told him what she said, and asked him to transfer it. He said again that he can't transfer prescriptions but that he would release it. I called the CVS at Target back. She said that the CVS at timber drive always says that because they don't like doing the work. She helped me and got my prescription transferred, and I was able to pick up the medication, which I needed that day. Their auto refill service is horrible. For my last two refills I had to call and use their automated system. It tells me that my auto refill is due three days ago, but what I like to fill it early. Pretty stupid. This CVS is closed during the day, apparently for the staff to take lunch. I understand needing to do that, but you would think they would have enough staff to cover so that people could take lunch without closing. It's a pharmacy, and people need their medications."

"I waited 5 hours for my antibiotic prescription and it still isn’t filled. I need to start these meds ASAP but unfortunately I can’t. I tried calling 2x and waited 30 minutes each time. I finally called corporate who was very helpful, but the best they could do was get the pharmacy to agree to have it done in another 2 hours. Very frustrating. I won’t have doctors send prescriptions to CVS anymore."

"Please like our reviews. Wheelchair accessible. The staff here are amazing. The pharmacy staff sometimes get stressed and come off rude but the main floor emplkyees have all been working here fpr awhile and are so awesome. My husband had a COVID Drive-thru test scheduled and was done so quickly. He was able to get results in under 36 hours and cleared for work. As an avid couponer, I tend to use 1 of 2 self-checkouts. The self-checkout robot can be sassy but never fear! The real-life employees know how to help customers promptly and keep them self-checkout misses in line. This is our go-to pharmacy for our company health insurance network. We have not had any run-ins with a rude pharmacy tech though. Should we cross paths with staff who is disrespectful, we will definitely be updating our post. Thank you, CVS for always assisting and answering any questions and helping us out with self- checkout hangups! If you have not dowloaded their app, do it now! They give away freebies on occasion and have so many deals!"