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Firehouse Subs Speedway Blvd
7712 Sossamon Lane Northwest, Concord, North Carolina, United States
About the Firehouse Subs Speedway Blvd
Firehouse Subs Speedway Blvd is a popular food destination located in Concord, North Carolina. This restaurant is known for serving delicious and hearty subs made with high-quality ingredients. The menu offers a variety of options to choose from, including hot and cold subs, salads, and sides. The atmosphere at Firehouse Subs Speedway Blvd is casual and welcoming, making it a great spot to grab a quick meal or sit down and enjoy a meal with friends and family. With its convenient location on Speedway Blvd, this restaurant is a favorite among locals and visitors alike.
Photos of Firehouse Subs Speedway Blvd
7712 Sossamon Ln NW Ste 100, Concord, NC 28027, United States
Opening hours of Firehouse Subs Speedway Blvd
Monday:
10:30 - 21:00
Tuesday:
10:30 - 21:00
Wednesday:
10:30 - 21:00
Thursday:
10:30 - 21:00
Friday:
10:30 - 21:00
Saturday:
10:30 - 21:00
Sunday:
10:30 - 21:00
Reviews of Firehouse Subs Speedway Blvd
"Ordered the pulled pork sandwich and when my order was ready they let me know they were out of the coleslaw that comes on the sandwich. They should've let me know WHEN I ORDERED or in the 10 minutes WHILE I WAITED for my sandwich. I asked if I could get a different sandwich and they said no."
"What a sad and pitiful location and experience. I used to be a fan of Firehouse and drive out of the way to go there. I ordered at this location on 11/13. When I went in the place was SUPER dirty (dirty windows, floor, the toilet was clogged), if a health inspector came in this place would have probably been shut down. The staff was friendly, but was not working hard at all. I ordered a large Italian which cost around ~$15 with tax. When I opened up my order you can see just how small, sad, and pitiful it was. I contacted Firehouse HQ several times and they essentially did nothing but forward my detailed email to the franchisee who was asked to contact me. I waited several weeks and went back to HQ several times and nobody ever contacted me from the location to address the issue. $15 is way too much for a sandwich, especially one this terrible. I am taking my business elsewhere due to the lack of pride and service from the location and HQs reluctance to help on their end and I encourage you to do the same."
"Rude staff. Ungrateful owner. I placed my order online and got a confirmation email. Showed up and was told they didn't have the order so they couldn't make a sandwich. I confirmed that I was at the correct store. I was. Was told again that basically I was out of luck. I asked for my money or my sub. Was told "can't help you". No offer to even try. So I made them call the owner. I get on the phone with the owner who was less than understanding. Was more worried about where his money from their corporate office was for the sub than making his customer happy. They eventually made my sub after almost half an hour of arguing. I offered to send my confirmation email showing I got charged for the sub to the owner so that he could get his money back from his corporate office. He didn't even have the courtesy to acknowledge my email. The staff literally threw my sub on the counter and didn't speak to me. No apology for wasting most of my lunch hour. The most disrespectful rude bunch of people. Good thing they are one of a hundred sub shops that will be glad to get my business next time."
"Food was good but the overall experience was bad. Placed an online order. Said it would be ready in 15 min. No greeting upon entry. Store full of customers also frustrated and waiting. You could hear the employees complaining they don’t get paid enough for this and that they don’t care anymore. Waited over 40 minutes for 3 subs. She at least said sorry for the wait."
"Placed an online order drove to the store. They said they were closed that they are not open that they just got there that they're not making my food nor could they refund my money at the store. I would have to do that online and come in to find out it isn't an easy process to do it online nor can I speak to anyone over the phone. It's just not immediate thing. The store should just close down if the workers don't want to do their job and the owner can't control their employees. Edit I did do that online it's been 3 days no response back nor have I been refunded. So instead of responding on Google how bout refund my order from Friday I already submitted a request no ones responded to that yet but this company just wants to steal money from its customers. How about you, Do better and give me my money back."
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