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Auto Direct Service Department
709 West Gannon Avenue, Zebulon, North Carolina 27597
About the Auto Direct Service Department
Auto Direct Service Department is a trusted car repair institution located at 709 West Gannon Avenue in Zebulon, North Carolina. Our team of skilled technicians is dedicated to providing top-notch maintenance and repair services for all makes and models of vehicles. Whether you need a routine oil change, brake repair, or engine diagnostics, we have the expertise and cutting-edge equipment to get the job done right. With a commitment to excellence and customer satisfaction, Auto Direct Service Department is your go-to destination for all your automotive repair needs.
Photos of Auto Direct Service Department
709 W Gannon Ave, Zebulon, NC 27597, United States
Opening hours of Auto Direct Service Department
Monday:
08:00 - 17:30
Tuesday:
08:00 - 17:30
Wednesday:
08:00 - 17:30
Thursday:
08:00 - 17:30
Friday:
08:00 - 17:30
Saturday:
Closed
Sunday:
Closed
Reviews of Auto Direct Service Department
"Picked up my older car today after major repairs. It definitely rides smoother than before and the issues I was having with it seem to be resolved. Repairs took awhile, which I expected due to the holidays, but were finished when I was told they would be. They gave me a very detailed invoice of the repairs. I am very pleased and impressed. Thanks, guys!"
"Update - over 2 years and I'm even More impressed with the level of professional polite and personal attention of Auto Direct They still treat customers like they are welcome and not like an interruption to the day They are patient and low key with their recommendations and will even recommend against spending money based on your situation and future plans Highly recommend them for sales or services I was looking for a place to maintain my wife's newly purchased car where we could develop a relationship with not only a business but also the people who work there. Jeremy the service supervisor is extremely personable knowledgeable and really pays attention to not only your vehicle but also you as an individual you're not just a dollar sign come walking in. It's good to finally have a mechanic service that you can trust to not only be honest with what you need at the present but can also keep you advised of what's coming up and what you need to look out for in the future. Overall very thankful to have found and connected with these wonderful people and the outstanding business they operate!"
"Stopped in just to look at what they had on the lot, however, we were greeted by a very friendly sales representative who was helpful and informative. He answered all of our questions even though he knew we weren't there to buy at the moment. When I'm in the market for a good previously owned vehicle I will definitely be coming here to see what's available."
"Purchased a 2020 Altima from this dealership on 5/11. A week later the oil maintenence light came on and I noticed a piece on the hood was lifting up. I took the car back to dealership. The machanic(Jeremy Medlin) told me to come back yesterday 5/24. Well after they took my car to the back and bought it back up front the service tech tells me he put the wrong service sticker on the window and forgot to reset it. Jeremy Medlin said the part that was coming up on roof would cost me $172 to repair. I asked him who was gonna pay for it. I just bought this car. He told me to talk to the manager maybe they would take care of the bill. So my sales rep Wesley Thomas relayed to the manager. They went outside walked around the car. The manager had the nerve to stand before me and ask me "What happened" I replied you tell me I just bought the car. I've done nothing but drive the car. He tells me we can do 1 or 2 things. He could get a glue and "maybe" it would hold it. Or just pay to have the part fixed. Then he had the nerve to tell me I didn't understand because i was questioning the situation. And Why was I mad. The nerve. The worst mistake i made. I will say Wesley Thomas the sales rep was ok and Michael Wells was cool. Customer satisfaction Not at all."
"I love this place! They actually act like they care about me and my car. They are always efficient and quick. Jeremy really gets to know his customers."
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