Best Western Plus Yadkin Valley Inn & Suites

"I apologize ahead of time, because I normally post more pictures than I have this time. I have stayed at Best Westerns in the past with questionable service, but that was longer than I can remember honestly. From start to finish, my stay here has been fantastic. Other hotels may have fancy decor, carpet, pictures, and what have you, but that doesn't even matter here. This is a simple hotel that was able to make me feel welcome by personality and a "welcome home" feeling. The people were friendly, the atmosphere was warm, and the food was made by hands that care about their guests. Was it just simple eggs and sausage? Yes, but by taste you can tell the care was put into it. If work ever sends me back this way, I would be thrilled to be here again."

"Have stayed here for years going North and South. Dog friendly which is a big plus. Had the best customer service we’ve ever had here. Special shoutout to the front desk person Sanchez Jarius. Love location, value and now the people."

"Good location and the staff are very pleasant. The accommodations are better than most. Although the room and hotel were fairly clean, a deep cleaning weekly or monthly on walls doors trim, and hard surfaces would make a huge difference. Outlets in the bathroom need to be replaced, old and dusty. Let me just add that I have stayed in 3 and 4 stars accommodations that have the same cleaning issues. Also, 50/50 bleach and water on the tiles in the bath tub will make them all bright white. The tub was clean, which was appreciated. The bed was comfortable, and pillows were manageable. No smell, clean carpet, and ice machine did work fine. The microwave and refrigerator in the room is a plus. I saw a pool and fitness center and a business center. I would return this is a very peaceful, welcoming atmosphere."

"We were driving home from surprising my son, in the Navy, for Thanksgiving and started to get very tired. Found the Best Western and Sanchez at the front desk was phenomenal from the moment my Mother and I walked into the door!! He was patient with us and answered all our questions WITH a friendly smile on his face!!! He also informed us of the complimentary breakfast in the morning , what is on the menu, and the time it will be opened. They also have complimentary coffee AND juice available 24/7! We will definitely keep Best Western Plus Yadkin Vally Inn & Suites in our future travels!"

"I recently stayed at the Best Western Hotel, and I must say it was a rather disappointing experience. The check-in process was quite frustrating, as I had to wait an unusually long time for someone to show up at the front desk. I was almost at the point of calling from the desk phone to get their attention. Upon entering my room, I encountered some issues that were rather disheartening. The bathroom light was not working, which made it quite inconvenient to use the facilities. Furthermore, there was visible mold in the bathroom, which raised concerns about cleanliness and hygiene. The rooms themselves were severely outdated and in need of a renovation. The decor and furnishings seemed stuck in a bygone era, and it left a lot to be desired in terms of comfort and aesthetics. Another issue I encountered was a motorcycle blocking the sidewalk near the entrance. I reported this to the front desk, but unfortunately, no action was taken during my stay, which was quite frustrating and created an inconvenience for guests trying to enter and exit the hotel. One of the most disappointing aspects of my stay was the lack of information provided during check-in. I received zero guidance or information about the hotel’s amenities, dining options, or local attractions, leaving me feeling lost and uninformed during my stay. In conclusion, my experience at the Best Western Hotel was far from satisfactory. The combination of a lengthy check-in process, room issues, outdated decor, unaddressed concerns, and a lack of information provided upon arrival left me with a less than favorable impression of this establishment."