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Valvoline Instant Oil Change
1517 U.S. 70, Garner, North Carolina, United States
About the Valvoline Instant Oil Change
Valvoline Instant Oil Change is a trusted car repair and maintenance store located at 1517 U.S. 70 in Garner, North Carolina, United States. With a commitment to providing quick and efficient oil changes, as well as a range of automotive services, Valvoline Instant Oil Change is the go-to destination for drivers looking to keep their vehicles running smoothly. The experienced technicians at this institution are dedicated to providing top-notch service and ensuring that customers leave satisfied with their car care experience. Visit Valvoline Instant Oil Change for all your automotive needs today!
Photos of Valvoline Instant Oil Change
1517 US-70 West, Garner, NC 27529, United States
Opening hours of Valvoline Instant Oil Change
Monday:
07:30 - 19:00
Tuesday:
07:30 - 19:00
Wednesday:
07:30 - 19:00
Thursday:
07:30 - 19:00
Friday:
07:30 - 19:00
Saturday:
07:30 - 17:00
Sunday:
09:00 - 17:00
Reviews of Valvoline Instant Oil Change
"Usually when I go to this Valvoline the service is excellent. However my experience today was horrible. The on-site supervisor named Keith was very rude and unprofessional. I have an Audi so often times they will not have my oil filter in stock. When that happens I simply get one from Advance Auto and bring it to them. I tried to explain this to Keith but he constantly interrupted me. Told me that he couldn't check for my filter until my car was in the bay. Long story short they didn't have the filter for my car and Keith had to walk across the street and get my filter from Advance Auto. This could have been avoided if he would have listened to me instead of constantly interrupting me. Thankfully Advance had my filter because they started changing my oil without having a filter in stock. Keith should be more conscious of the way he speaks to Valvoline customers."
"I got an oil change from them 3 months ago and they didn’t attach my skid plate appropriately and I went back twice and they eventually took it off and said they were going to order me another one. Every time I call them they tell me something different. Now I will be looking for the corporate information since I can’t find anyone to solve my problem."
"Excellent experience during my recent oil change. The staff made the difference. while the service was completed efficiently and professionally, the staff was courteous, communicative, and personable. This was my first time getting service here. I will likely return and recommend this location to others."
"Today I tried to get a quick oil change during lunch (around 1pm, so after normal lunch rush) and I did not leave having my oil changed. I pulled in and there were four cars currently being serviced, I was told that they were almost done and I'd be in within 15 minutes. That was not the case, I proceeded to sit there for 45 minutes, even though several employees came up and told me that I'd be in just in a few minutes and good to go by the time I had to leave, as I had told them that I had a limited amount of time to get this done. While I was waiting, four other cars pulled up behind me, and everyone working there was either just walking around, on their phone, vaping, eating a sandwich, etc. Absolutely ridiculous for a place that advertises the 15 minute oil change. I ended up having to make one of the guys ask the other cars to back up so I could get out because I had to go back to work. Don't waste your time."
"If I can give negative stars i would - i went in April for a visit & they were having issues for parts for my car - took over a hour or so to complete. They compensated me with a 50% off coupon for my next visit. Today i go there & they can’t figure what parts go to my car even after being there previously. Had me turn my car off while waiting for TWO hours sweating in my car .. ignore me 90% of the time as they proceeded to take care of everyone else - after several vehicles came & gone then they finally had me complete being that i was the last one there . It should took maybe 30 minutes but over 2 hours is insane!!!!! Should’ve learned from the first trip …. Go elsewhere !!!"
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