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Wingate by Wyndham Southport
1511 North Howe Street, Southport, North Carolina, United States
About the Wingate by Wyndham Southport
Wingate by Wyndham Southport is a comfortable and modern lodging option located at 1511 North Howe Street in the charming town of Southport, North Carolina. This hotel offers spacious rooms, a complimentary breakfast, a fitness center, and a seasonal outdoor pool. Guests can enjoy easy access to nearby attractions such as the Southport Marina, historic sites, and beautiful beaches. With its convenient location and excellent amenities, Wingate by Wyndham Southport is the perfect choice for both business and leisure travelers visiting the area.
Photos of Wingate by Wyndham Southport
1511 N Howe St, Southport, NC 28461, United States
Reviews of Wingate by Wyndham Southport
"This was the worst experience I have ever had in a chain hotel. We only booked one night, thank goodness, we actually should not have stayed but it was in season and about 6 pm when we checked in. The first thing was the woman at the front desk made fun of my husband because he can’t hear well. I waited in the car while my husband checked us in and as I was walking through the lobby to our room she said that she hoped I could hear better than my husband. I was caught off guard by her comment, all I could respond was yes! Very unprofessional! As soon as we opened the door, the cleaning smell was very strong and neither one of us could sleep well. The odor was a combination smell of old cigarette smoke and really strong cleaning solution. The room was supposedly a smoke free room. Needless to say, it was a terrible experience and we won’t be staying at any chain hotel again, much less a Wyndham. One star was even too much!"
"Excellent location. The hotel is dated in some areas. There is a lack of upkeep that is visible. The fire panel is still beeping at the front door. Famous Subs is a short walk away. Walgreens is also super close. Bambini’s and a bar are in the parking lot. The hot tub is out of service. The water pressure in the showers is great. The hotel is kept pretty clean. The front desk staff is excellent. The breakfast options are lacking."
"If you can get this place cheap it's okay but don't expect much. The rooms are not very well maintained and staff will not help with anything that you bring to their attention, all you get is a sorry. The bathroom door was split and would make a large cracking noise every time you would go to shut it, there was a roach (german cockroach) crawling up the wall in the room, and for over a day of the stay there was a beeping coming from the fire alarm panel in the lobby that you could hear all the way on the second floor of the hotel. This was brought to the attention of the front desk staff to which I just received I'm sorry and I hope that your stay is better next time so I emailed Wyndham to which I received this reply: Sorry that you had a water bug and/or roaches in your room but as I'm sure you are aware of the location of the hotel is surrounded by water which causes a lot of bugs in the area. The bugs do come in through all of the exit doors being open and closed constantly by guests, they bring them in with their luggage from planes etc. We do have pest control that comes out several times a month to spray the hotel. We can not do anything about the bugs coming into the hotel but as soon as the bugs hit the poison they do die which is what we want to happen. Since you did see them and they were not dead I will be contacting them on Monday to come back out to spray. While you were staying at the hotel, there was an issue with the alarm system. It was beeping, but luckily, it wasn’t causing any disturbance to you since you were on the second floor and the beeping was only audible at the front desk. Please rest assured that we are actively working to resolve this by waiting for the necessary parts to fix the alarm. We apologize that during your stay there were some issues at the hotel, but we need to notify you that there will not be any refunds, discounts, or wyndham points given since the issues were never brought to the attention of management during your stay and the alarm should not have been bothersome in your room. Funny thing is that this was brought to their attention and all they wanted to do was say that they were sorry and do nothing about it. During the stay or after."
"We have stayed at this hotel numerous times but have not been back until recently. We were very glad to see that the hotel has done some renovations including the outside and the rooms. Our room as very clean but unfortunately we did not have bath towels in our room at check in. We were able to go down to the front desk and get some though. The improvements that I would like to see would be, the gym needs to be updated for sure, some free weights would be nice and more than one treadmill. Also, the breakfast was disappointing, maybe some healthier options if trying to keep the cost down. Lastly, I do agree with someone else’s recommendation that I believe the front desk staff should be in a uniform shirt, polo or something, this being said they all were polite and very nice. We will return to this location."
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