PetSmart 321 Town Center Loop, Waynesville, NC 28786

"This review is on the training available and not the actual store. I signed up for 12 weeks of training. I took my dog to 2 of those sessions. Both sessions consisted of those of us in class sitting on a stool the ENTIRE HOUR and listening to the instructor. Kathy (instructor) did come to each dog in the class to demonstrate how to get your dog into a sit or leave it but as a class member you never were able to utilize these in the class setting to get advice or assistance. Almost the entire hour of the class was us sitting on a stool while she talked. I went to petsmart to get a refund so I could find a more suitable class. I spoke with the manager and she never asked me WHY I wanted a refund after taking only 2 classes but paying for 12. I would think that a business would be curious about this. If I could I would leave zero stars for the training program. The advice given and the quality of the class is competent sub par and the managers concern about customer satisfaction is non existent"

"First time I got Eddy groomed here. Amelia was awesome!!! She did such a great job and did his beard exactly how I wanted. She was also very informative and told me what brushes I need for his hair. I mean just look how cute he is!!! Def will be back"

"We came here to get some supplies for a new puppy that we are adopting. The store was very clean and well organized and all of the employees were super friendly and helpful. Our cashier (I believe her name was Marti) was super sweet and personable and made our shopping experience delightful."

"My name is Gracie. I'm a mini-weiner. I'm now 6 months old. My dad loves taking me shopping at Petsmart. I get extra loving and sometimes even a new toy!"