The Spa At Pinehurst

"The spa's "professionals" were not professional. My experience was not the best. My sister and I came as first-time guests. We will never go back. While waiting for our services by the pools, the smell of chlorine was very strong. My therapist made some comments about my skin condition that made me feel very uncomfortable. In an effort to fix the problem, the manager did not try to make us want to come back. Rather, she assured me that she had "talked" to the massage therapist. Unfortunately, my sister and I will not be returning to that spa. She and I have visited other spas and this is the first time we have ever experienced this type of treatment."

"My sister and I came to the spa for the first time. The experience was ruined due to an employee being inconsiderate of others feelings. My sister has eczema, and her massage therapist made rude comments, which caused her to have an emotional breakdown. I spoke with the manager, which was okay; however, she didn’t rectify the issue or try to compensate us for her staff ruining our experience. We will never come back and will not recommend this place to others. Our plethora is very large, so we will let it be known that this place made us feel less than. They offered us a day to come get in the pool, but when you spend $400 plus dollars on services, that’s not good enough for us. I tried to avoid making this review, but because the manager was not making it right, I had to. We either want our money back or a redo. This was not only unethical, but also appeared to be very biased. We are educators that were simply trying to enjoy a much-needed relaxation day to just decompress and enjoy a nice luxury day. Hmmmmm, that didn’t happen."

"My daughter and I recently had our annual Mother/Daughter weekend at Pinehurst. We enjoyed the spa on Saturday. We both had two services - massages and body scrubs. The services were excellent! All of the spa staff were friendly and took great care of us. We loved the complimentary smoothies! Our only complaints: the women’s relaxation area is right beside of the women’s locker rooms & bathrooms so you hear toilets flushing and people talking while trying to relax. Pro tip: keep the jacuzzi running to drown out the noise! Also, there is no post treatment relaxation room so you are just ushered out into the general pool area. We would have loved to hear spa “tunes” in every area, not just during treatments."

"Absolutely amazing day spa experience! My girlfriends and I got the seasonal massages and all had nothing but great things to say. We spent about 7 hours enjoying the pool, sauna, steam room, hot tub, and gym, and the peach smoothies were such a nice (and refreshing!) touch. I also appreciated how clean everything was, how kind the staff was, and how they seemed to have thought of everything we could have needed. Already ready to plan my next trip here!"

"My friends and I visited Pinehurst Spa for a Birthday Celebration..It was beautiful, staff were friendly & accommodating. It was wonderful. Teresa was my massage expert & she was so polite, answered all my questions, and Oh my What a great job she does. It was so relaxing. We did the 50 minute seasonal massage."