Suavity Design Salon 15025 Lancaster Highway, Charlotte, NC 28277

"Very poor customer experience. The hairdresser was so rude. She literally yelled at me if my head bent a little more or less than she needed it. Hire pleasant people to cut people's hair, customers come for a relaxing pleasant experience not to be yelled at. Despite the poor experience I still left a very decent tip but I have to admit how disappointed and upset I am!"

"I always leave feeling pampered and confident that my stylist, Rachel, has taken the best care of me and my hair. She always makes sure I am satisfied. Been going there for 5+ years now."

"This review is for LeAnne. As mentioned on her Facebook page, I texted her on Whatsapp to get an appointment 3 weeks ago for Aug 12 at 1 pm and mentioned that I had a groupon. She said yes and asked about my hair length, and she would charge $10 extra, I said ok. Yesterday, I told her that I couldnt make it on 12th for some reason, she said she never put me on Aug 12th on the first place, she put me down for Aug 5th, I said ok I could come on aug 5th, I went there at 12:50 (appt at 1). She was sitting and scrolling on her phone with color in her hair , she said she cant cut my hair because she made a human error and never put me down for Aug 5th she had a regular client coming at 1 (non-Groupon) for cut and color and she would cut my hair in between her regular client. I was talking to her and she walked away, that was utter unprofessional!!! so rude! if you dont want to take groupon then why are you posting it??? Apparently, she is a great stylist for regular customers and not for Grouponers!! I had very very bad experience, she told me she had 4 jobs and what not! Dont mention that to your customer, guess what I have job too! I understand she made a human error but how many times!???? she never put me down for a haircut once she got to know that I had a groupon! it was a headache making an appointment with her, following up with her 3-4 times then she replies! I wish I could give her negative star! She could have texted me about cancellation, instead she was chilling, coloring her hair and scrolling on the phone!"

"My wife came in for hair and makeup, the hair do was fine. The make up it was a complete joke. They made us bring our own make up, didn’t even have a eyelash curler, nothing, I had to go out and buy eyelashes and make up was horrible. 2 minutes out of the salon the eyelashes started to unglue and there was a huge gap between the fake lashes and her own. The lady didn’t know anything about make seemed like. My wife had to give her instructions about everything. A complete waste of time. She had to come home and fix all the mistakes and were late to our event. It would have been better if the were honest and just say they don’t do make ups and just hair. Huge disappointment"