Hair Works,

127 Charlotte Hwy, Asheville, NC 28803, United States

"Got my haircut there and the next day after my shower and styling my hair noticed my hair was uneven. One side longer than the other. Call back to ask for her to even it out. and she told me that she does not play that game, She will not straighten it . I'll have to go somewhere else to get my haircut.and she will not refund my money.her name is Lavonne, and she is the owner."

"We decided to try this salon without knowing much about it, and so happy we did. Lavonne gave my daughter a great haircut. At 8, it was the 1st time she had her hair cut. She involved her in the process, asked her questions about what she wanted and her cut came out beautiful! Great job, and I highly recommend."

"I called the salon last Friday to schedule an appointment and was pleasantly surprised at how soon they got me in. I just needed my hair dyed back to my natural color and my bangs fixed because I've gotten a bad haircut recently. Rose did a wonderful job getting my hair back to how I like it. She was super friendly, and I couldn't have been happier with the price. I would absolutely recommend her to anyone."

"Janice gave me my dream hair color and cut! After some fool of a stylist guy in Blk. Mtn. gave me the lamest haircut in my life, then scheduled for a color and didn't call me to let me know he'd closed his shop the day he'd scheduled me for, I'd had it. Serendipity brought me to Janice. She heard exactly what I wanted, to highlight my deep chrome grey hair with bright silver and give me a layered cut that would get rid of the last vestiges of my "blonde". I feel more confident than I have in a long while and I look youthful again! I thoroughly enjoyed her personality too! It was like catching up with an old friend. She is truly skilled, listens and knows how to get you to what you want. I couldn't be happier! Thank you so much Janice!"

"Would give 0 stars if I could. Rude, abrasive, and not welcoming to new clients. Ruined a special mommy-daughter day that I had planned. I called and said that I needed an appointment for my daughter and I. She was obviously annoyed and in a hurry to get me off the phone. I should've known then. She said how about tomorrow at such and such time. I said fine and that was that. I thought it was a little odd that she didn't ask what services we wanted but I thought she was the professional and knew what she was doing. When we arrived, she wanted to have us sit one at a time. The idea was to get our hair done at the same time. I told her what we wanted, (purple tips) and she said that there was not enough time for that. We were only slotted for 30 minutes and that I said I only wanted haircuts. No, I never said that and was never asked what we were having done when I made the appointment. She said all this in a rude, demeaning, dismissive and unapologetic manner, blaming me for the whole miscommunication. She even yelled at me when we were walking out the door that I should've said something because it takes a long time. Poor customer service. Maybe you all should ask the questions you are supposed to ask when the appointment is being made to make sure you have enough time for your customers and not rush through everything. I will take my business where it is wanted, which is obviously not this poor excuse for a "salon"."