Pokeworks,

4447 Kingston Pike, Knoxville, TN 37919

"I have been here a couple of times before and have had great experiences in the past. Today was a complete letdown. I was really looking forward to my lunch and ordered ahead on GrubHub. When I got there to pick it up it wasn't ready yet and the girl behind the counter rudely informed me that she was about to start working on it, so I sat down and waited. It took a few minutes for her to get my food made for some reason. There was a customer that came in a couple of minutes after me that got her food made and was gone before mine was even ready. Then, I finally get my food, put a tip in the jar (btw the proper words when someone gives you a tip or even just visits your establishment are "Thank You"). So I get my food home and realize that the little girl behind the counter has made my order however she wanted to make it. Not once did she inform me they were out of anything. She just crossed it off on my receipt after the order was made. She substituted chicken for the salmon they were apparently out of. What kind of sub is that? First, she could have asked. Second the sub should've been extra shrimp or tuna. She also added jalapenos to my bowl when I didn't order them! On top of everything else, the quality of the food is absolutely terrible! Definitely nothing like I had experienced in the past. I was supposed to have 4 meats and ended up with very little meat at all. About 3-4 pieces of each. I am not happy at all and probably won't be back after this experience. Absolutely horrible! Only go here is you feel like throwing $20 in the trash because that's what I just did."

"Love this place. A typical bowl is about 15 bucks a piece. The food is always good though and is very filling. I absolutely love the coconut soda. It’s the best soda I’ve ever had."

"Pokeworks is my default take-out lunch location. It is the best option for a quick healthy lunch. Their most popular option is a deconstructed sushi bowl, known as a Pokebowl. You can either choose one of their signature bowls or create your own the way you would at Chipotle or Blaze Pizza. Their ingredients are always fresh, and their regular sized bowl always leaves me feeling full! A special menu addition at Pokeworks is their Dole Whip - it’s the only place I’ve seen it available outside of Disney!"

"We loved the food and atmosphere. The staff was authentically friendly,explained the menu and patient as we figure out what we wanted. My son got tofu. Let's say that's not his thing, a waste of a bowl and money. He thought it was "chicken". I was like you could've asked and wouldve explained it. I met the manager who is a great approchable person. I hope they stay here for many years and that West Knoxville stays behind this business. To answer a question that my son asked. No its NOT Pokemon."