Capitol Auto

"Very professional and friendly people. Fast and easy process got aproved and drove home my new vehicle same day. Thanks ANA."

"BUYERS BEWARE!! I was so excited to purchase my car at Capitol Auto. The sales staff was very good and I felt so proud to have a vehicle I really loved to drive. On my second day of ownership the "Check Engine" light came on. The diagnostic revealed one of the Catalytic Converters had to be replaced. A properly functioning Catalytic Converter (A must to pass the state emissions test) should last the life of the vehicle and my car only has 64,000 miles. A repair of this nature should not happen at this stage in the life of this car. According to Capitol Auto the car passed inspection on 9/20/23 and I purchased the vehicle on 10/5/23. There was a 15 day difference from the inspection to the purchase date. Though I purchased this vehicle "As-IS" and Capitol Auto offered to fix it at a reduced rate, my trust in this dealership had been destroyed. I feel those responsible in selling a reliable car knowingly sold me a "Lemon." A few mechanics I trust said the car was probably manipulated in order to pass state emissions testing requirements before it was sold to me. I then asked myself, do they just want to take more of my money? Why wouldn't they want to fix this as a curtesy to keep my business? (Remember, my car needed fixing 2 days after I purchased the vehicle (10/7/23)) My customer service experience was anything but pleasant when I was sharing the issues I had with my car. The customer service representative talked over me and made it difficult for me to get my point across. After I corrected her inappropriate way to speak to customers, her tone changed. Before this incident, I was prepared to tell everyone I know about this supposedly "Wonderful Dealership." I will never trust this dealership and their “shady” practices. Something is definitely “Rotten in Denmark" or might I say at “Capitol Auto." A complaint was registered with the Better Business Bureau."

"THIS PLACE IS AMAZING!! they are very helpful! Chrissy Walton was amazing she was super nice and helpful! she made me and my family feel at home!! we had the best conversations in her office! i really loved her energy and her vibe! she’s was the best literally!"

"i am so excited with my new car !!! Chrissy was fabulous & a blessing today she help me and my sister today and made sure we walked out with a new car she is outstanding!!!! don’t hesitate this place to get your car highly satisfied"