Caliber Collision
1319 Capital Boulevard, Raleigh, North Carolina 27603
About the Caliber Collision
Caliber Collision is a top-rated car repair institution located at 1319 Capital Boulevard in Raleigh, North Carolina. With a team of skilled technicians and state-of-the-art equipment, Caliber Collision is dedicated to providing high-quality auto body repair services to customers in the Raleigh area. Whether your car has been in a minor fender bender or a major collision, Caliber Collision is committed to restoring your vehicle to its pre-accident condition. Trust Caliber Collision for all your car repair needs in Raleigh.
Photos of Caliber Collision
1319 Capital Blvd, Raleigh, NC 27603, United States
Opening hours of Caliber Collision
Monday:
07:30 - 17:30
Tuesday:
07:30 - 17:30
Wednesday:
07:30 - 17:30
Thursday:
07:30 - 17:30
Friday:
07:30 - 17:30
Saturday:
Closed
Sunday:
Closed
Reviews of Caliber Collision
"Caliber exhibited excellent customer service when I had them repair my 2022 Volkswagen Tiguan after being hit in the rear. The service representative, Darryl, was great in keeping me informed about the repair status on my vehicle. I did have to return my car for additional repairs but it was handled in a professional manner. I would recommend Caliber to anyone!"
"Had my 2021 Mustang repaired here after hitting a deer. Whole front end had to be replaced. The repairs were excellent. Looks just like new. Can't tell that it was ever damaged. Customer service was also excellent. I was kept updated along the way so A+ on communication. They worked with my insurance company so I had very little paperwork and no money out of pocket. I will definitely use them again if the need arises."
"The service, workmanship and craftsmanship at this shop is the best the Raleigh, Durham, Chapel Hill area has to offer. I've had two vehicles repaired here and they both came out looking brand new again. If there was anything out of place or needing further attention, it was taken care of before I left the shop. The staff are always professional and have great customer service skills. Big shout out to Charles my Service Technician!! He gets a 10 out of 10."
"My SUV got hit and was able to get it into Caliber when the time worked best for me. They are very friendly and helpful there. Got my car back and it looks great. They made sure everything was done correctly and went out of their way to get the parts needed to fix something else that needed attention. Gave me a peace of mind of knowing it was in good hands."
"Not considerate of your time or their wormanship. Had a fender bender this past May and things still are not fixed properly and it’s December now. First go around the rear lower bumper was visibly not straight. When I complained about I was told “well that is good as it gets and they didn’t see any thing wrong”. Luckily a manager looked and did say it was warped. They finally replaced it months later after I repeatedly had to follow up with them. When they replaced it the second time they left off sensor rings and a week later the lower bumper started to separate. They also misplaced storage blocks in the trunk that had nothing to do with the repair. They had to reorder those as well. Once again months later and only after me following up multiple times did I get them to attempt to repair it again. The icing on the cake is I had an appointment today 12/08/23 at 8:00am to have it fixed for the third time only to be told the only repair technician who could work on my car isn’t scheduled to work until 8:30am. So if you value your time, want things done correctly, and have technicians who actually pay attention to details you should definitely go somewhere else. Adding insult to injury they really push hard for you to give them 5 stars as soon as you pickup your car. Don’t fall for that like I did. Give it some time before you reviews these guys to make sure the work was done correctly. Now I have to come back yet again next Wednesday to hopefully have things repaired yet again bc they don’t know how to schedule."
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