Artisan Jewelers Gemstone & Mineral Gallery (Formerly Gem Factory)

"Beautiful building and interior. The lady that helped was knowledgeable and friendly. Can't wait for you guys to get more pieces up on etsy so I can shop from home!!"

"Gorgeous gallery of art! You will enjoy seeing all the different pieces of jewelry and gemstones! The beautiful mounted butterfly are stunning! I really like the melted glass added to driftwood! Great location and perfect place to buy something nice !"

"Above and beyond the call of duty. I just finished a two week trip with my kids. We stopped by the store on our second day on the road. My kids were impressed, I was impressed, and the staff was great. We made a small purchase AND I left my wallet in the store and drove away. Mind you I live in Florida and was headed to TN. My phone was on do not disturb and sends most phone calls to voice mail and turns off text message alerts as I drive. However, phone numbers I know, like my doctor's, are allowed. So about an hour later I get a phone call from my doctor in Florida. I answered. She says, "You just made a purchase at Artisan Jewelers Gemstone... and you left your wallet there." Yes, I am beyond grateful and will gladly stop by if I am passing through Franklin NC again. Once again, thank you."

"Had a great experience, and great conversation with the owner. Really friendly and professional, with such a vast and stunning collection of stones. Found a mineral specimen I had been on the hunt for for a long time, it is now my very favorite piece in my collection. You can tell he is very careful and selective with what he brings to the store because every piece is absolutely gorgeous! I’ll definitely be back!"

"I brought a gemstone in August 21, 2021 to be cut and made into a ring. I was told it should be ready in 4 to 6 weeks. After calling the store multiple times and even dropping in once, I finally have it and it’s January 18, 2022. Communication was poor and the owner was very defensive when I told him I didn’t think it was fair for me to pay full price seeing how it took almost 5 months to get my ring. Oh top of that, the stone is scratched and there is fuzz stuck under the prong. I personally would not recommend this shop, especially if you are not local. I paid a pretty good amount and I am disappointed."