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Mercedes-Benz of Raleigh Service Department
5607 Capital Boulevard, Raleigh, North Carolina, United States
About the Mercedes-Benz of Raleigh Service Department
Mercedes-Benz of Raleigh Service Department is a top-notch car dealer and repair shop located at 5607 Capital Boulevard in Raleigh, North Carolina. Our experienced team of technicians is dedicated to providing exceptional service for all Mercedes-Benz vehicles. Whether you need routine maintenance, repairs, or parts, our state-of-the-art facility has everything you need to keep your luxury vehicle running smoothly. Visit us today and experience the quality and excellence that Mercedes-Benz is known for.
Photos of Mercedes-Benz of Raleigh Service Department
5607 Capital Blvd, Raleigh, NC 27616, United States
Opening hours of Mercedes-Benz of Raleigh Service Department
Monday:
07:30 - 18:00
Tuesday:
07:30 - 18:00
Wednesday:
07:30 - 18:00
Thursday:
07:30 - 18:00
Friday:
07:30 - 18:00
Saturday:
08:00 - 17:00
Sunday:
Day off
Reviews of Mercedes-Benz of Raleigh Service Department
"I do not recommend this Mercedes service center. I went in for a standard service maintenance and left with my fuel gauge broken. It was working properly prior to my service visit, and was never able to be repaired. I found myself on the side of the road approximately 6-7 times after my visit, having to call AAA for refueling, waiting with 2 small children in tow. Despite returning to the service center and paying a few hundred dollars to attempt to have it repaired, it was never able to be returned to normal. Being a young, widowed-single mother, without the support of a male to accompany me to my car service appointments, I find that it's easy to get taken advantage of. However, I now have a new vehicle that I don't mind driving to Land Rover Cary for servicing. I had absolutely no plans to replace my Mercedes with a new one from the Mercedes-Benz of Raleigh dealership based on the poor experience that I had in their service center. And I would advise against having your Mercedes serviced here."
"Kassandra was the best. Everyone I interacted with was courteous, pleasant, and ready to help in any way they could. This is my place for my car’s needs. Thanks for everything!"
"Kassandra Benson is a Gem. She is amazing and always provides the best service. I always feel heard and taken care of and with a big smile on her face. Kassandra makes me feel like I am a family member and not just another customer at the dealership."
"Kassandra Benson and her team are awesome. Very accommodating and professional. I know my vehicles are in the best hands. They always make me feel like a VIP."
"Horrible experience nearly each time I've ever been here. In my experience, they do not know how to deal with new high end AMG models. I have an unresolved problem still and they damaged my vehicle. They left cheap foam hanging out and scratched the exterior. See pics. Try another service department."
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