Caliber Collision

"My car was in an accident and taken to Caliber by recommendation of my insurance company. I worked with Anita, Matt and Josh as they helped me through the process. They were all amazing to work with, I would highly recommend."

"After my vehicle was in an accident, Caliber Collision took care of the issues. My car was finished way quicker than I thought it would and the customer service was fantastic! Zack helped us through the whole process and was great."

"The technicians did an excellent job repairing it, but the quality of the car rental department was average."

"I recently had my vehicle serviced at Caliber Collision, and unfortunately, my overall experience has left me quite dissatisfied. While they successfully repaired the damage to my rear bumper, the same cannot be said for the condition of my headlight after their service. The repair to the rear bumper was executed satisfactorily, and I appreciated the effort put into restoring that part of my vehicle. However, my headlights were a different story. Upon inspecting my car after picking it up, I discovered that my headlight had sustained damage while in the care of Caliber Collision. The headlight was filled with water, indicating a lack of proper care during the repair process. This was both surprising and disappointing, as I entrusted my vehicle to their professionals with the expectation that it would be returned in the same or better condition. I immediately reached out to Caliber Collision to express my concerns and disappointment. While the staff was responsive, the proposed resolution did not fully address the inconvenience and additional expenses I now face due to the headlight damage. The lack of attention to detail and the subsequent damage to a crucial component of my vehicle has tarnished my overall perception of their service quality. Despite the positive aspects of the rear bumper repair, the oversight and subsequent damage to my headlight have left me questioning the overall competence and thoroughness of Caliber Collision. I strongly advise anyone considering their services to thoroughly inspect their vehicle upon return and communicate any concerns promptly. In conclusion, while Caliber Collision may excel in certain areas of auto repair, my experience highlights the importance of vigilance and thorough inspection post-service to ensure the quality and integrity of all repairs performed."

"Had a deer run into the side of my van while I was driving, so I went through my insurance to get it fixed, and this store got me in quicker than any others, their customer service was amazing from the front desk to the employee assigned to my vehicle. Zach kept me up-to-date on the progress, and even got my car back to me before the anticipated date. Two minor things needed to be fixed after I picked up my vehicle, and they accommodated me quickly on getting me in and out the door with everything fixed and ready to go . Cannot recommend enough. My van looks as good as new. Who knew the deer could do so much damage to the side of your car."