Brakes Plus

"Ever since my first visit, I have appreciated their work. I always recommend them to others. They are very accommodating when possible and super honest. They answer all my questions and even give me visual understanding of the parts of my car."

"I took my van, which I purchased 8 months prior, in for routine fuel induction service and got a call 2 hours later that they had blown up my engine.  They towed my van to the dealership and they determined that the services done at Brake’s Plus caused catastrophic engine failure on a perfectly good engine. I spoke to the owner of Brake’s Plus, Kathy Guenther, who admitted fault and said that she would file a claim with her insurance but it has been almost 2 weeks and she has not provided a claim number, rental car, absolutely nothing.  I have received a few apologies and a vague “I’m working on it” but it is unacceptable to ruin someone’s engine and then not take immediate action to resolve it."

"I found this place after my alternator went out. They were kind, honest, helpful, and quick to get my car in and fixed. I called multiple places and this was the only one that was upfront about all the prices. I returned recently for my check engine light and they were very helpful and honest about the best way to fix the problem instead of going right to the most expensive options. Will definitely come back!"

"I have taken two vehicles to Brakes Plus over the past five plus years and have always been happy with their work. I listened to them explaining an issue to someone who clearly did not know cars and they were patient and clear with their explanation as well as spot on."

"My experience with Brakes Plus was a nightmare! I brought my car in because of a check engine light issue. They charged me $115 for a diagnosis and claimed it was bad gas. After draining my tank and charging me $623.42, the same error code reappeared right after I left their shop. I returned the next week; they replaced the oxygen sensor this time, charging an extra $390.05. What's funny was the same code appeared right after I left again. I went to another shop finally, and they simply fixed it with some PCM reprogramming work. I don't know if I went to them after the 2nd time they faied to fix my car, would they charge me more for some "problem". Anyway they refused to admit their misdiagnosis and refused to refund. I will never trust them again."