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JCPenney Salon
300 Cross Creek Mall, Fayetteville, North Carolina 28303
About the JCPenney Salon
JCPenney Salon at 300 Cross Creek Mall in Fayetteville, North Carolina is a premier beauty salon offering a wide range of hair care services. Our talented stylists are dedicated to helping you achieve your desired look, whether it's a trendy haircut, vibrant hair color, or a luxurious hair treatment. In addition to our salon services, we also offer a selection of hair care products for purchase in our store. Visit us today and let us pamper you with top-notch services in a relaxing and welcoming environment.
Photos of JCPenney Salon
300 Cross Creek Mall, Fayetteville, NC 28303, United States
Opening hours of JCPenney Salon
Monday:
11:00 - 19:00
Tuesday:
11:00 - 19:00
Wednesday:
11:00 - 19:00
Thursday:
11:00 - 19:00
Friday:
11:00 - 19:00
Saturday:
11:00 - 19:00
Sunday:
11:00 - 18:00
Reviews of JCPenney Salon
"My first time after years getting a silk press and I am emotionally distraught! I couldn’t even speak after looking at my hair. Im a natural curly girl and take pride in my curls and at this point I am praying my hair isn’t damaged. The stylist made several passes on each section with the flat iron and I asked politely if this was going to damage my hair, I was told no. other stylist walked past or just watched this happen and I ask for a deep side part but left looking like this. I am 8 months pregnant and wanted to get my hair done for my maternity photos. Very sad this happened to me. I can’t even note the stylist name because she never introduced herself to me."
"My first visit to the salon today and I didn’t really know what I wanted. Liz, helped me figure it out and I am over the moon with the results! Liz took the time to ask me questions and we had a great conversation while she did my hair. I highly recommend Liz and the JCP salon!!"
"I am calling corporate!!! Liz just charged my daughter $230 for a relaxer and silk press. No harm but by definition, a silk press is done to natural hair. She charged $80 of the silk press and $80 for the relaxer. I understand the style and cut ( which was a trim). but to come out $230 and this is not her first relaxer. She didn't pay this much for a relaxer on Virgin hair! Her hair is very soft due to her Chemo. I am calling corporate. Never in my life! My daughter use to go there all the time before her bone marrow transplant. I understand a price change but to just have been there 6 weeks ago and I had my other daughter there who actually has natural hair and came out $100 less. She is messing over the customers. I refuse to send my daughters back!!! She took advantage! And YESSS, I am P.O. My daughter has always trusted them. Now I see that along with people change, ethics change as well."
"I can honestly say that this was the worse experience I have ever had in a salon. I made an appointment for a silk press, color and trim. The stylist took 25 minutes to even get started on my hair (I was on time for my appointment) She colored my hair, put a plastic bag on my head and placed me under a hairdryer. The color started dripping down my forehead, around my neck and down my shirt. I told the stylist what was happening and she took me to the sink and started using alcohol sanitizer to get all the dye off my skin (she said she didn't like the smell of the other product they use to get hair color off the skin) I went to the bathroom and was mortified to find my forehead and neck black from the hair color. I looked at my chest area and the dye had gotten on my bra. I tried my best to get the dye off my skin. The stylist offered to allow someone else to finish my hair. When I got in the other stylist chair she said she had an 2 appointments arriving in 30 minutes and can only comb out my hair and sit me under the dryer but I would have to come back 2-3 hours later or the next day to blow out my hair and style it I didn't have time to wait an additional 2-3 hours since I had already been there 2 hours. I had to leave the salon with my hair completely wet and undone. The manager offered to give me 20% off of the color. I was so upset that she would even expect me to pay for such a horrible experience. I suggested that I may need to seek legal advice because this didn't seem fair. She immediately said well I can't talk to you anymore I left the salon with damp hair and dyed skin. I strongly recommend to avoid this place!"
"Ms. Phoebe has been my stylist for 9 years. Since I've been going to Phoebe my hair has grown a lot and is very healthy. I used to always get perms and relaxers until Phoebe convinced me to go natural and I can honestly say that was the best decision ever. And not to mention she always hooks me up with my different hair color ideas. She is a very pleasant and sweet person. Not only does she do my hair, she also does my eyebrow waxing. My eyebrows look perfect every time, neat and sharp. I recommend Phoebe to anyone who wants their hair or eyebrows to look beautiful and on point !!"
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