Ulta Beauty

"It was absolutely awful. I asked the employee insisted on signing me up twice for a program I did not want. I am already signed up for mailing list. She did not Listen. She was also ran off giggling in the middle I of checkout with another coworker. It took 35 minutes to checkout. I work customer service and I understand it’s hard job but there is absolutely zero reason for this. I’ll guess I’ll try the Sephora up the road."

"Absolute gossip city! The ladies up front were talking about customers as they came in and left. One even said she used to be bullied in school so she didn’t like to talk about others but still proceeded to do so in her next sentence. I even asked a girl up front if she knew if this color corrector would be good for my skin color. I asked if she knew because she was of a different race than me so she may not be familiar with products for ethnic skin. She told me “yeahhh that would absolutely work” and even reiterated when I questioned are you sure. I thanked her and started to walk away and she told the girls that she “definitely just sold the product”. Literally just told me some rubbish. They were making comments such as “people just think we know about the products because we work here”. Umh yeah people do because if you are working at a makeup store, why wouldn’t you have just a little knowledge about the products YOUR SELLING! Other employees were busy putting away things but these 3 ladies up front would rather talk about customers they’re supposed to be helping. Do better."

"These employees need to be trained better. My fiance came in today around 11:30 am to pick up two online orders. When the employee asked her for her last name she gave her both her first and last name to make it easier on the employee because there could have been a customer with her last name that also ordered online. Well, the employee said "LAST NAME?" Confused, my fiance said it should be under "insert last name here". The employee stated with an attitude "I only asked you for your last name" and then proceeded to make her show her her ID because she didn't believe her. WHO CARES? These rude employees need to be retrained. This employee had a whole line of customers staring at my fiance making her embarrassed because she gave her her first name too. There are so many things in this world to get worked up over. Do better Ulta"

"Would not advise booking a hairstyle and makeup application at the salon. Did not get what I asked for at all, I'm embarrassed to post the picture. Luckily I had time to go home and completely redo my hair and makeup before my event. Total waste of money. The only thing I kept from this service was the eyeliner."

"I've been in this store TWICE... both times... no one came to ask if I needed any help... can in today... a young lady had some stuff in her cart the alarm was going off... THEY RUSHED to get that cart... NO MA'AM she wasn't stealing!! But we need help over here... I just left!! Went in to go shopping!! I'll just get my make up offline... im good on this store!"