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Mark Jacobson Toyota Collision Center
2415 Reichard Street, Durham, North Carolina, United States
About the Mark Jacobson Toyota Collision Center
Mark Jacobson Toyota Collision Center is a premier car repair facility located at 2415 Reichard Street in Durham, North Carolina. Specializing in collision repair for Toyota vehicles, our experienced technicians are dedicated to restoring your car back to its pre-accident condition. We use state-of-the-art equipment and techniques to ensure that your vehicle receives the highest quality repairs. Trust Mark Jacobson Toyota Collision Center to provide reliable and efficient service for all your collision repair needs.
Photos of Mark Jacobson Toyota Collision Center
2415 Reichard St, Durham, NC 27705, United States
Opening hours of Mark Jacobson Toyota Collision Center
Monday:
08:00 - 17:00
Tuesday:
08:00 - 17:00
Wednesday:
08:00 - 17:00
Thursday:
08:00 - 17:00
Friday:
08:00 - 17:00
Saturday:
Day off
Sunday:
Day off
Reviews of Mark Jacobson Toyota Collision Center
"Posting this as somebody who has a lot of experience with body shops after a 20-year career in the Auto industry specifically with toyota. This shop is very methodical and detail orientated. Specifically you should be asking for Haden Hanes if you bring your Toyota product to this body shop. His high level of communication and knowledge and commitment to customer service is something you just don't find in this industry anymore. Highly highly recommend this particular shop for any of your body and paint needs. For those of you that are posting negative reviews against the shop because of the long wait if you fall into the Toyota warranty enhancement for peeling paint you need to understand that there is a long list of people meeting this service. This body shop is keeping a running list in order of people and they are making every effort to get these done not just quickly but also correctly. They are not rushing these cars to the shop, they are truly fixing these the factory standard and standing behind the work. It's not fair to post a negative review when they have a limited capacity and they are taking the time to make sure these cars are fixed right. Anybody reading these reviews and taking negative reviews into account needs to be aware of the reality that there are only a couple shops in town that are authorized by Toyota and that will actually fix this car right. Do not post a negative review against the shop because of their Factory compliance standards and commitment to fixing cars correctly."
"I'm glad Toyota will repaint our car where the paint is popping off. I'm not impressed with having to wait until December 2024 to have the car painted."
"Took nearly a year to get an appointment regarding a factory repaint authorization from Toyota. Vehicle was returned half painted, but Toyota was billed $9,000 for this work. Terrible customer service, terrible quality."
"I was very happy with the outcome of my car. Haden did a good job answering all my questions and updating me throughout the process."
"Totally replaced my door in a timely manner despite being backed up. Were very nice and let me pick up my car after they closed. They have free candy at the desk. Positive experience."
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