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Soho Nail Lounge
5318 McFarland Drive, Durham, North Carolina 27707
About the Soho Nail Lounge
Soho Nail Lounge is a luxurious beauty salon located in Durham, North Carolina. Our skilled technicians offer a wide range of nail care services, including manicures, pedicures, and nail enhancements. Step into our chic and modern salon and relax in our comfortable chairs while we pamper you with our high-quality products and attention to detail. Whether you're looking for a classic manicure or a trendy nail design, Soho Nail Lounge is the perfect destination for all your nail care needs. Visit us at 5318 McFarland Drive and treat yourself to a day of relaxation and beauty.
Photos of Soho Nail Lounge
5318 McFarland Dr Suite 140, Durham, NC 27707, United States
Opening hours of Soho Nail Lounge
Monday:
10:00 - 19:00
Tuesday:
10:00 - 19:00
Wednesday:
10:00 - 19:00
Thursday:
10:00 - 19:00
Friday:
10:00 - 19:00
Saturday:
10:00 - 19:00
Sunday:
12:00 - 17:00
Reviews of Soho Nail Lounge
"I’m giving 2 stars ONLY because the quality of the work was good but the lack of customer service and communication was horrible and deserved -5 stars. I am not from here and had a sudden broken nail I attempted to do a quick fix till I return home and originally asked for a take off of my dip set with a clear polish coat. When I set down the tech who never greeted me nor stated her name tried to encourage me to do another dip set to which I politely declined out of fear I would not get what I’m used to having done, which I explained nicely. I have been a faithful customer with the same nail tech for over 9yrs back home and am here for a work assignment and needed to get a quick fix for a few days. I declined and inquired about the manicure options cause I still wanted to at least have my nails look somewhat decent. I requested to see a manicure menu to which she explained they had a $23 classic manicure that would give me a cleanup. I said great I’ll take that with gel polish. About this time another customer comes in requesting a full set of nails. This is when my tech started to become distracted she had the new customer sit next to me and advised her she would only be about five more minutes to which I questioned because she had just started doing my nails. I still sit back in hopes that I would continue to get the services I requested shortly after the new customer sat down she called for what could’ve possibly been her daughter a much younger lady came out the back and finished my nails. This process abruptly ended after the Drying process, to which I asked, is that all the manicure includes? The young girl looks at the older woman who is now working on the other customers nails, and says oh no, no you only got gel polish. I attempted to go back-and-forth with her and out of frustration I quickly quit and ultimately washed my hands and paid for the services I had received. Upon getting to the register, my total was higher than what the manicure would have been, I asked as to why and she explained that each service was charged separately this made me even more mad cause this was the reason I opted to just get the manicure in the 1st place at least I would have gotten the nasty residue from the dip removal cleaned up off my hands but no I just paid crazy money for a removal and polish. I’m not a mean person and my mother raised me to treat people better than they treat me so I kindly said thank you to the young girl who took over and tipped her very fairly despite the situation and walked out. You cannot make me believe this was not a situation where she didn’t understand what I wanted but rather moved on to the higher ticket client and if you thought there was a change in the requested services it’s customary to ask for clarification from the customer, but this couldn’t be done because you had already moved on to help somebody else. I will not be back for any further services and am sad that this was my experience cause this could’ve been a great find being so close to where I now have to work a huge portion of the month."
"Honestly Best I've ever had. I moved to the area 8 months ago and the first place in Durham I went to for a manicure was not good at all. I felt respected and great here, like they really cared about me. 10/10 want to self care more often now"
"Nick did an incredible job and his a attention to detail was amazing! I am very meticulous about my nails and he blew me away with his perfectionism! All the staff was very professional, nice and helpful! I definitely found my new nail tech today! Thank you Nick!!"
"I LOVE NICK!!! He made me feel like family. Great customer service, great convo, great drinks and fantastic service. You cannot go wrong with Nick he is perfectionist. You show him a picture and he can make it happen. I love my pop art. Tell Nick NIKKI sent you. PS don’t take all my appointment."
"Update: I got them redone and they look PERFECT! If I didn’t have to pay for an Uber to come back and get them redone I definitely would’ve tipped generously. I wanted him to do them next time but he said he’s leaving to Vietnam soon so that’s too bad. But I’m very very satisfied. They’re perfect!! *sigh*. It was going great at first. The girl who did my pedi was super kind and paid close attention to detail. She was even able to paint my almost nonexistent pinky toenail. But look at the pictures. The 1st is what I wanted and the 2nd is what I got for $80. I think I’m done getting my nails done. I tried to say something and was met with a whole lot of attitude in what I’m assuming was Vietnamese (excuse me if I’m wrong). Suddenly the lady began manhandling my nails and making comments under her breath. This was my end result. The 2 stars are for the lady who did my pedi and the 3 missing for the chic who botched my hands."
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