Hendrick Collision Center of Concord

"Very professional, very organized. The best I have worked with. Michael & Hannah kept me informed of the progress on the vehicle on a regular basis. I checked out with Amy. She was precise but so sweet to work with. The car was brought around for my review and pickup. The car was washed and the workmanship was beautiful. Hendrick collision will always get my business!"

"One of the best experiences I’ve had as a customer anywhere! Jerod Faggart was my estimator. His attention to detail and support were flawless in getting my Kia Seltos repaired after it was stolen from me and damaged during recovery. Additionally, Elaina was welcoming, prompt, and very helpful in my rental car pickup and return with Enterprise in Concord who were also fantastic! Grateful for the great experience at both locations. Thank you Hendrick Collision Concord and Enterprise!"

"Just to start, I’d like to say what a great experience I had having my car repaired at Hendrick collision after hitting a deer. Michael Bell did an outstanding job of keeping me informed every step of the way, the repair work was done perfectly. Looks like the car was brand new again. The car was returned to me fully detailed, which is outstanding. Everything from the receptionist to the quality work was outstanding. I wouldn’t take my car anywhere else to have it repaired"

"Unfortunately, my 2018 Audi S5 Cabriolet was damaged due to an accident. Hendrick Collision Center was highly recommended for being professional, thorough and prompt and would repair using only new Audi parts. I couldn’t have had better care and service. Michael Bell, Collision Center Manager, personally went over the estimated cost which was needed to repair my Audi; time anticipated to complete; and when repaired - the finished repaired car. Throughout the process - I was notified of progress by Michael Bell calling me and the Center texting me. When you have a car that is damaged fixed by professionals who understand the client’s concerns for the best outcome in the least time possible - it lessens the stress of the situation. Hendrick Collision is fortunate to have Michael Bell and his team of specialists!"

"I had a great experience with getting my car fixed. Nick Kinnel was very professional and communicative throughout the process of working on my vehicle. Paint matched my orange paint. Also told me if I noticed anything after the work was completed to just give him a call. I noticed a small scuff on my hood a week after getting my car back and he still treated me like a valued customer. I hope to never be back but if I am in another accident this is where I will be bringing my vehicle. Thanks again to Nick Kinnel and the Hendrick team."