Gerber Collision & Glass

"I unfortunately was involved in an MVA back in August, which was what brought me to this location. I'm glad I did, though. Amanda from the front desk was ALWAYS super responsive and friendly and answered any and all questions I had. When it came time to drop the vehicle off for its repairs, they kept me updated along the way with time frames and what they might be waiting on. Even if I did have a question or just wanted another update, a quick email would he respond in a timely manner or even just a quick phone call as well. We did have a couple of bumps along the way with the insurance company, but Greg had no problem trying to communicate with them over and over again to help it get resolved for me. They do the best they can with any situation and help you as much as they can. They do offer a lifetime guarantee on anything they fixed, so that is always a plus. I had to come back to get something else checked, which they graciously stated they had no problem checking it out for me. I definitely recommend this location if you happen to need them for anything vehicle wise. They definitely give it to you straight and give you recommendations on what you should do. They do have a huge parking lot with plenty of parking spaces to choose from as well. They are located right off Independence."

"Great experience, quick estimate, worked well with insurance company, set time frame and followed up very well. Amanda was great with customer service and they delivered on my timelines!"

"I'm so glad I picked this location. Staff is great, very courteous. The place is super clean inside. Repairs look good, and to whoever cleaned my rims, THANK YOU! 10/10"

"Horrible service! I scheduled an appointment over two weeks ago and was informed my window for my Mercedes was ordered and would come in today. My appointment was scheduled for tomorrow. I waited all this time to be informed today, that it was never ordered. He didn’t even know about the type of tint I had on it. Now I’m being told even if they can do it, I have to get someone else to do the tint on it when originally I was informed the window would come matching my other windows."

"Gerber did repairs for 2 separate insurance claims for me (at the same time). They replaced and repaired fairly extensive damage (rear and passenger side). Greg and Amanda were fantastic to work with. Amazing communication (weekly text updates), very transparent about the process, and the finished product is top notch. You'd never know there was ever any damage to my Murano! The Independence location is right down the street from Enterprise wand the businesses clearly work very oswly. Gerber called Enterprise to come pick me up on the day I dropped off for repairs. And when I came to pick up my car at completion, I was able to leave the rental at Gerber and Enterprise picked up later that day. I highly recommend Gerber for any collision repair work!"