Publix Super Market at Willow Oaks Crossing

"This store did an amazing job on my daughters birthday pull apart cupcakes. I am pleasantly surprised with how professional they look, and the size. Thank you guys! Special thanks to whoever created it for me."

"Nice clean store. Well stocked. I bought some hoagie rolls that were very good. They even had rye flour that nobody else has. Only complaint was I wanted a bottle of wine and it was locked up. Nobody around to help me. The same thing happened last time I was there. If they are going to lock up merchandise, someone should be there to unlock it. I shouldn't have to go on a hunt to spend money Update 2/2/24. I needed escarole for italian wedding soup. No one in town had it. They had one left. Look a bit sorry but beggars can't be choosers. A bit ticked off cuz they let someone in the grocery store with a dog. A miniature poodle. Obviously not a service dog. The is a violation of NC law."

"This Publix does stand out in many areas, in my opinion. The bakery, meat, pharmacy, and produce departments all seem to be well managed as does the grocery department. The place is always neat as a pin. Employees are helpful with locating hard to find things. Get your next birthday cake here, or if you need a vaccination, they can probably fix you up! I do wish they would get more of the small grocery carts. These are often all in use!"

"Today I was racially profiled. I shop at this store at least twice a week. Cashier was rude and didn’t even crack a smile. When the lady in the first isle took me she didn’t even acknowledge my presence, and when I asked politely did my account come up she replied no and the manager showed her where she should look and I asked how did he find it and she replied in a rude manner like I said something offensive. Once I paid she didn’t even say one word to me or even have a nice evening but as soon as the white couple got in line she greeted them with warmth and a smile. It was like I wasn’t even a customer. I just said thank you and left. It was obvious at that point. I hope this store will treat everybody the same no matter the skin or clothes going forward. Especially for the prices we pay at this store, there should be better customer service."

"Great experience in the pharmacy! Very knowledgeable, kind and did what was needed to help me out transferring from another pharmacy. She showed me how to use my inhaler because it had been a long time since I used it. Highly recommend!"