WamBam Fence
6935 Reames Road, Charlotte, North Carolina 28216
About the WamBam Fence
WamBam Fence is a leading store located at 6935 Reames Road in Charlotte, North Carolina. Specializing in high-quality fencing solutions, WamBam Fence offers a wide range of products to meet all of your fencing needs. From durable vinyl and aluminum fences to stylish and modern designs, WamBam Fence has everything you need to enhance the security and aesthetics of your property. With a commitment to exceptional customer service and expert advice, WamBam Fence is the go-to destination for all your fencing projects. Visit us today and discover why we are the preferred choice for homeowners and contractors alike.
Photos of WamBam Fence
6935 Reames Rd, Charlotte, NC 28216, United States
Opening hours of WamBam Fence
Monday:
09:00 - 17:00
Tuesday:
09:00 - 17:00
Wednesday:
09:00 - 17:00
Thursday:
09:00 - 17:00
Friday:
09:00 - 17:00
Saturday:
Closed
Sunday:
Closed
Reviews of WamBam Fence
"Was able to purchase two very nice fence panels for my backyard. Hope to return back in a few days for some more fence panels."
"I debated on writing a long review detailing the ups and downs of my fence purchase, but I don't want to spend a ton more time on this. So here are some of my bullets on the good and bad. PROS - Cost - I purchased an aluminum fence and it was priced very competitively. - Installation - Overall it was a pretty easy install. I highly recommend renting a post pounder from a local rental company. I rented one for the day for $100 and it made quick work of the posts. BAD - Customer Service - I paid extra to have the fence panels preassembled. One of the panel boxes was totally destroyed, probably from a forklift hitting the bottom of the shipping pallet. 4 of the panels were mangled. I contacted their customer service and I was offered parts to repair the damaged panels. I asked for a discount on the panels down to the price of the assembled panels since I was going to have to disassemble the panels and replace 25-50% of the parts of 4 panels. I was told no and that I was being given the parts "free of charge". I was asking for roughly $80 on a $5,000 order. They were quick to blame the shipper and tried to make it sound like I should be grateful that they were even sending me parts. I spent about 2-3 hours disassembling the panels and reassembling with the new parts. I had to cut some of the pickets because they were so badly bent. Quality Control - I ordered 4 gates and these needed to be assembled. I found that many of the parts were not machined properly and the pickets would not fit through the rails. So I had to contact customer service again for more replacement parts. Additionally there was damage to one of the hinges as well. Assembly - Some of the parts came with manuals and others just had a document stating that I should go online to print the manual. For $5,000 I would expect that a manual would be included and I didn't need to print it myself. Assembly - There were numerous issues that came up during assembly. - There are 2 different length self tapping hex screws that are used for assembly. Both of them have different sized heads on them. So you have to constantly switch bits as you are assembling. Luckily I have a drill and an impact, because you need to predrill holes. So if you have just one drill you will waste a ton of time switching between a drill bit and 2 different sized bits. - There are no extra hex screws. If you accidently drop one in the grass you better have some extras of your own laying around. - The hex screws are low quality. I would say 50% of the time the screw would either not grip the aluminum when you screwed it in or the self tapping head would get damaged. I would recommend buying an extra set of self tapping screws that are a bit larger than the ones the fence comes with. - With my order they sent me a jig to clamp to the posts so you know where to screw in the brackets to mount the fence panels. Turns out the jig was cut wrong and the top bracket is mounted to high. When I put the fence post cap on top of the posts they are all crooked because they hit the top brackets. The top bracket needs to be mounted just a tad bit lower to allow the cap to mount properly. There are positives with this product but their customer service just really turned me off. Plus there are just to many little things wrong with the product to make me feel good about the purchase. I could let one or two things pass, but the issues just kept mounting up. *Update* After posting this review a representative from WamBam Fence emailed me and we spoke on the phone. He apologized for the issues I had and assured me that their customer service is something they take great pride in. We walked through my issues /concerns and told me that he would pass on the information to their development team. He also is processing a refund for the difference between the price of the assembled panels and the non-assembled panels. I feel much better about my purchase after our conversation and look forward to seeing how the fence holds up over time."
"We had such a great experience with WamBam Fence! We fenced in our back yard with Steady Freddy privacy panels and installed 2 gates on either side of the house. The product is beautiful and of high quality. Their customer service is top notch. They suggested to step the panels on both sides since our yard has a slight slope and I am so happy we took their suggestion since it finishes off the yard nicely."
"Super easy to install. Strong material. Great customer service."
"Always a pleasure to deal with the staff at WamBam Fence. They know their stuff, go above and beyond for the customer, and sell what we consider to be the top of the line materials."
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