Orchid Nails & Spa

"Great place! They were so sweet to my ederly father who needed his feet cleaned up. My dad who has been completely against going and getting a pedicure said he would go again! Thank you ladies for making it an enjoyable experience for him!"

"I love this nail spa! Great service & great work by far. I've recently moved down here from up north & I've tried several different spa's, this nail spa is the only one I can attest to bringing it; from my finger nails, down to my toes. I'm honestly in love everytime!"

"I always come here ever since I moved states (going on 2 years). Amazing place, people and atmospher. Pedicures are just as great as their manicures/full sets. Anytime company comes into town, this is one of the places I take them. Currently here with my mom. Short Review - If you are looking for a place to get your nails done, then you should come here."

"I think this has to be one of the worse salons in Charlotte! The staff is mediocre at best. The salon has roaches. This salon doesn't even use sanitary paper on the waxing chair!! They expect you to lay on a blanket that others have been waxed on. They of course try to update you everything and do not deliver good, quality work."

"10 months ago I left an review of 5 stars for this nail salon. However, since then management has changed and I have to change my original review to 1 star. Kelly was a wonderful person and nail technician. She did great work and was always welcoming to her customers. I went back to see her recently and saw she wasn't there anymore or the other nail technician that worked with her. Instead 2 new people are there and not only are they rude & careless but they aren't inconsistent in prices. My boyfriend knew I loved this place so he bought me a gift certificate from this place for our anniversary. He accidentally kept it in his car our anniversary weekend and since he lives 45 mins away he called the salon and told them the situation. They told him it was fine, they remembered him and just to bring a picture of it and I would be okay. I came by there to get my nails done and showed her the picture and she said she remembered talking to him earlier that day but ultimately said she would need the gift certificate. I explained that he called and was told I was okay without it because she remembered him. She said yea I trust you but people do this all the time and I need the gift certificate. Of course I'm mad because she lied and said it was okay and I drove all the way over there and set aside time for this just to be turned away. Before I left I confirmed the cost for just a polish change on my feet was $15 and my nails was $15-(which used to be $10 each). Nonetheless my boyfriend came into town that weekend so we went to nail salon together to not have any confusion- as expected $15 for the nails- however since she took so long just to paint my nails I told her we would have to come back for the my feet. The next day I come back to get my toes polished and they said its $20. As much as I wanted to yell and cuss-- I just gave her a surprised look, shut my mouth and just sat down as this will be the LAST time I come back here. I personally would have never came back after the gift certificate lie if my boyfriend hadn't paid for it. I wish I had Kelly's personal number to call her and tell her how much I miss her and find out where she works now. The new lady's clearly don't care about running bad business so I don't expect this to make any change on their end, however I will warn others about their poor service. I strongly urge people to go somewhere else! They are crooked & deserve the fortune that comes with that level of service."