Great Clips,

5110 Park Rd Ste 1B, Charlotte, NC 28209, United States

"Definitely not going back there. Horrible experience, we signed up on the App, waiting time was expected to be more than 50 minutes, we were the next ones on the screen, he escaped us, barely swept the floor, used the same cap without cleaning, he used the same utensils without disinfecting, was very rude with my son, was basically hitting his ears with the comb. I asked my son if everything was okay, he didn’t answer but, when we made it to our car, he confessed that he was very scared that this man could hurt him more if he complained. I can’t believe it! Before they had very nice, friendly people and the place wad clean, felt safe,, they knew their job. Not any longer!"

"One of the worst hair cuts my toddler has ever had. He looks like Pete Wentz and 00’s emo. It’s literally shorter on top, longer in the front, choppy all over. The hair on his forehead is cut into an upside down u shape. She thinned it out so much there really isn’t much that can be done to fix it. How and she made my husband pay in cash and go to an atm. Which seems shady. This was 1/4/25 at noon."

"I checked in online on December 20th and it indicated a 76 minute wait. I arrived at the salon in 76 minutes [prox] and my name was #1on the list. There were people waiting and names below mine on the list. The employee told me she was going to take a name below mine first because they were having trouble with the sign in system. She proceeded to take that customer. I left the salon. I will never go back due to the obvious mistreatment and lack of customer service. Horrible experience."

"We absolutely love Damonte. We come back here just for him every time. My son has autism and is very sensitive to the itchy feeling of hair after a haircut. Damonte goes out of his way to make him as comfortable as possible and is always so patient. So appreciative!"

"The lady who cut my hair was not paying attention she literally was running hair trimmer without control. She messed up my side burns. She completely trimmed it from one side. Will not recommend this location. Very disappointed Edit: Contacted the customer and their response “Thank you for sharing your comments. We regret the negative experience you had while visiting an independently owned Great Clips® salon. We will contact the owner of the salon about your experience, who will get in touch with you in a timely manner.” They never replied back"