Federal Brace

"Horrible customer service!!!!! I have a bar project and called to find out which size I needed for my 18" wide granite top. We decided 14" long brackets would be right. I received them, they were 18". I called to tell them that they were too long and to please exchange for the original 14" that we agreed on that is also printed on the receipt. I was then told that I would be charged at 25% for a "restocking fee" and that they always come 4" longer than what you order (??) even though right on the receipt it says; "Customer satisfaction is our goal. If you are not completely satisfied with your purchase and need to return it please use the enclosed label to do so." What a bunch of malarkey that is! So now my project is 2 weeks behind schedule and I'm paying for something that I'm not even using even though it was their customer service people who told me which ones to order!! Unbelievable!!!"

""I sincerely appreciate that this company & their products are PROUDLY American Made!""

"American innovation and manufacturing at its finest. 10 years ago, Federal Brace looked at an ordinary, functional bracket and went on to develop the broadest bracket offering the world has ever seen in the kitchen and bath industry. Every bracket is designed in house and a new one is release on a monthly basis. Federal Brace knows brackets."

"Excellent products and customer service!"

"Outstanding products and support. We use them on our K and B projects."