SecurCare Self Storage

"Process was quick and easy. Stacey was helpful and informative."

"Great storage unit, got my storage unit online, went and put my stuff away and locked it up and then left and didn't have to talk to anybody it was very self-sufficient and super convenient."

"This is one of the best storage places in Wilmington❤️ Stacy is one amazing manager and always treats you with respect and is there to help you find what storage works best for you!! I highly recommend Secure Self storage…"

"Used this during a move. We had a larger unit that was supposed to be climate controlled. If the climate they were going for was rainforest they nailed it. I was expecting more of an air conditioned (not cold but cooler than outside, comfortable and not humid) atmosphere but that’s not what I got. This was early spring so I can’t imagine how gross it would have been in there in the summer. So that was issue one. The unit we were in was inside a building. Building D. The door stop was broken so you could only prop the door open halfway, which wasn’t convenient when trying to move large fragile items in or out (like a tv) It would have been nice if it would have just stayed open all the way. The last and most irritating thing I didn’t like about this place was that they upped our monthly rate without notifying us. We were paying $175 per month plus $9 for insurance which I felt was already a lot to pay to just be storing stuff but we needed it. Without notice they upped it $25 a month and an extra $3 a month for insurance. I called to ask about it and the woman said we should have gotten a letter in the mail. No apology or explanation. Just we should have gotten a letter. We didn’t. They have our email address, regular address and phone number. I get texts and emails from them constantly and yet they couldn’t let us know our rate was going up. Not ok. Something I do wish they provided would be a trash can. I understand why they don’t because I’m sure they’d fill up fast but for paying $200/month it would have been nice to have a trash can available, especially when sweeping the unit when we finally cleared it out. We used this place because of the location and I think they were offering half off one month when we signed up. I don’t think I’d use this place again if we needed a storage unit. Hopefully we never need one tho. Oh and getting in and out of here is a pain. The last day I was trying to get in 2 cars were leaving so they were blocking the key pad. I had to wait about 5 minutes for them to get out of the way since they were both taking a left and that light takes forever to change. Then while I was leaving there were 2 uhauls clogging up the middle lane which is the exit lane so I had to go to the furthest lane, go up even though it’s supposed to only be an entrance or drive down lane and then pull around and back up to the keypad to be able to leave. maybe make it so you just pull up and the gate opens so people could leave. It just isn’t designed well."

"Needed a large storage unit and a place to park an enclosed trailer for a sudden and unexpected move. I went online to check availability at SecureCare and within minutes had exactly what I needed at a reasonable monthly price. Stacey contacted me via email regarding required documentation for the trailer. I uploaded everything that was requested from my living room. Terrific communication and very easy transaction. This was very important to me in the middle of a very difficult time. Thank you Stacey!"