GoPro Mechanics

"I got so lucky finding this company. Instantly felt at ease with them. Great communication, easy to see and approve the repairs online. The amount of work that had to be done to my car- I have no doubt would've cost quite a bit more and taken at least a week with anyone else. They had it back to me in about 24 hrs, delivered to my door and running amazingly. Better than it has in about 2 years. They tried to save me money when they could and kept me in the loop with everything. I finally found somewhere I feel comfortable having my car worked on. Can't honestly remember the last time I said that. Thanks guys!! Definitely got a new loyal customer."

"Called about doing a transmission drain and replace on my Highlander and talked with a tech by the name of Jeff. Jeff was highly professional, courteous and very knowledgeable. He saved me additional dollars by keeping it straight with me about a repair that is not possibly needed and took the time to talk over options and car info with me. I always look to connect with honest repair shops and GoPro Mechanics will be on my list of shops to work with again in the future. Excellent experience."

"This was my first experience with GoPro Mechanics. Jason was the technician that serviced my vehicle. He arrived in a timely manner and completed the work in a reasonable amount of time. He was very professional and friendly. I like the convenience of them coming to my home to do the work. I will recommend Go Pro to friends and family."

"I'm very satisfied with the work I just had done on my vehicle. Chris was very professional when I talked to him about scheduling my appointment and Jason was on time and professional as well and did a great job. Will continue going to them and recommend friends and family to go to them."

"TERRIBLE!!! DO NOT USE!!! They claim they are honest mechanics, but they completely ripped me off on my radiator replacement, both parts and labor. Jason came out, claimed to have replaced my radiator (in half the time that was estimated, but I still payed for the whole estimated time), but I continued to leak coolant. Jason then came out an additional two times over the next week to look at my car and my leaking coolant problem, told me it was ac condensation (which was false) and then said it was just air bubbles and the problem would work it self out. After adding 4 gallons of coolant over the following two weeks, and continuing to leak it all out, I took it to a different shop, (woodies) who told me that my radiator was cracked. I then called Go Pro back, they sent Jason back out, he looked at my radiator, confirmed it was cracked and tried to replace it again. Then he told me that their part guy sent them the wrong radiator and he would have to come back the following day to fix it. At this point I was still giving them the benefit of the doubt, despite all the advice that my car-savy friends were telling me. The first time I drove my car after Jason replaced my radiator (for the second time) my car began to overheat almost immediately, and flash the message on my dash that my coolant was low. Then a whole new and additional problem arose where my car would not idle, and was smoking when I drove it. I then called Go Pro back to complain, and they told me that Jason had test drove my car after he replaced my radiator the second time and reported no such problems. This was obviously a lie since these problems started the moment I started the drive it. I then requested a refund for just the labor, not the parts, as my car was still not functional and, in fact, in worse condition then before they came out the first time. They told me that before they would refund my money, I had to give them the chance to look at it again, and this time they said they would send the service manager along with Jason. When Jason and the Service Manager came back out to look at my car, they were 30 minutes late, another habit I had gotten used to, and they said it wasn't the radiator, it was my spark plugs and fed me more BS about what was wrong with my car, which again turned out to be false. I have now been dealing with Go Pro for over a month, and my car is in worse shape then when I started to work with them. I HIGHLY recommend that you go somewhere else with your car, as this company will not only completely gouge you on prices, they will NOT fix your car, but actually make it worse. They seem highly incompetent when it comes to car knowledge, as their service manager also was wrong on very simple problems. PLEASE DO NOT USE THIS COMPANY. **I sent them a copy of this review a week ago requesting a full refund, telling them that I would be posting this review if not refunded. They told me that I would be refunded, but then stopped returning or picking up my phone calls, and eventually sent me an email stating that I was denied a refund. They had a chance to avoid this review, and decided they didn't care. In their email, they recounted their records, ALL FALSE. THEY ARE COMPLETELY DISHONEST!!! I am in the process of contacting the BBB, and filing a suit against them, which I told them that I would be doing, multiple times, and they still decided to not refund me. Also, during this process, their service manager admitted that my estimate was high, and did not know why it was so much. DO NOT USE!"