Jiffy Lube 2109 Union Road, Gastonia, NC 28054

"Online it saying there open an that there open tell 3 pm. I live in lenoir i just drove 62 miles 1 hour an 4 minutes to get my differential fluid changed. My fluid is already so low that in the mornings when its the coldest my car makes so much noise I was absolutely depending on them to be open today and now I am scared to make the drive back home I'm afraid if I keep driving like this much longer it will cause damage my whole point of this review though is to point out the fact that you should not be telling your customers that you are open and the worst part is that it's even the adjusted time because today is considered a holiday and it says that they won't be open past 3:00 you just don't know how bad this has messed up my day the reason for my drive all the way up here is because I had a gift card and this was the nearest one I will be asking for compensation when I come back to do my differential fluid change I believe a free oil change would be fair"

"The gentlemen at this Jiffy Lube location worked on my car as a walk-in within 30 min of me coming into their shop. They were fast, and priced honestly. I would definitely come back again. Good men, and good prices."

"Brought my car in for an inspection. Note: This is my spare car and has been driven less than 5000 miles since the previous years inspection. Also, I had the oil changed 1000 miles ago by another shop and they included a 24 point inspection with it. At that time they pointed out that I would need front brake pads within the next 10,000 miles or so. But that was the only problem. Fast forward to last week when I take my car to Jiffy Lube. I will say that the attendant was extremely nice and pleasant. I went into the waiting room and within five minutes he returns and says that my brake light is out and would have to be replaced. That's fine because I know they can go out at any time so I said yes please add that on. 10 minutes later he comes back and says that he's found more problems with my car. He said that more lights were not working, the front and rear brake pads had to be replaced, and the front headlights needed to have the buildup removed. He said the car would not pass inspection unless I paid over $500 for the repairs. At this point I became upset because nothing except the front brake pads were mentioned in the recent oil change/inspection. I had also never even heard of someone having to have headlights cleaned before the car can pass inspection. I told him that I would not be getting the work done and so he failed 5 items on the inspection. One week later I took the car to a different shop for inspection. I let them know that I had been told my brake pads were bad and that some lights were burned out. They came back and said they did NOT find a single burned out light – all were in perfect working order. They also said I only needed to replace my front brake pads - same thing the other mechanic had said when I had the oil change. I did that, the car passed and we were done. As one of the other reviewers said – I think the Jiffy Lube guy tried to take advantage of me because I am a woman. I do not appreciate this at all. WOMEN - BEWARE of taking your car here!"

"I arrived 6 minutes after open and there was only one car checked in. Was given an improper time quote, told it would take 10 mins to get to my vehicle and then 10 mins to do the oil change. My vehicle was skipped over while an employee complains to a customer that he's behind because he came in late. It was an hour and 7 minuets before they even pulled my vehicle in. Unprofessional and unfair to customers. There's a sign in the restroom saying they care about having a clean bathroom. However the bathroom is filthy and the sink doesn't work at all. Absolutely disgusting. All said and done my visit lasted an hour and 40 mins."

"I went here to get my Tesla inspected. These gentleman did a great job with getting me in and out very quickly. The service was fast , they were friendly to everyone that pulled up while I was getting my inspection done. I seen one of the workers open the car door for a older couple and helped them get from the car to the inside of the building and back into their car afterwards. We laughed and joked about my car. Great group of guys and I highly recommend going here."