Aspen Dental - Shallotte, NC 113 Smith Avenue, Shallotte, NC 28470

"I went to Aspen dental for a filling and as always , everything went perfect. All the staff make you feel like family. And they always do a great job."

"If I could give 0 stars I would. I called on Wednesday inquiring about a new patient appointment due to severe dental pain for DAYS. They were able to schedule me on Friday. Today (Thursday) I received a text to confirm the appointment, which I tried to do via the link but the link was incorrect. At 330pm I saw a voicemail from 130pm that stated I must verbally confirm. So I immediately call back to confirm. Upon calling back they have CANCELED my appointment and want to reschedule for next week. When I tell them that I’ve been in severe pain, they say they can fit in a partial exam, but the fees will be higher. All because I missed a call (keep in mind I called back within 3 hours to confirm). So now I’m stuck calling dental offices all around to try and fit me in before the weekend or else I’m going to be dealing with excruciating pain until next week. Do yourself a favor and go somewhere else."

"This group of Dentists and staff is a blessing they understood my situation and offered to how to fix my situation. Dr.Frazer inner stood my situation in its fullest. He will be noticing me as soon as my test results come back. He is a very understanding doctor and so was my nurse. I am excited to hear what he can recommend for me. The Aspen Dental office is truly concerned and willing to help any way they can."

"Although the staff here is definitely kind and professional, what I do not find acceptable is the amount of times that my wife and I have had to reschedule our appointments due to either an overflow of patients and or because they do not have scheduled Hygienists staffed appropriately. I had an appointment for the month of December 2023, and they had to reschedule a routine cleaning over four months later (April of 2024). This has happened to both my wife and I, this lack of foresight is quite unacceptable. I will definately be taking my business to a location that has sufficient staff, and is equipped to service their patients in a timely manner. Edit: 12/28/23 I am here to add to my previous review. I am delighted to say that the staff (shout out to Jada at the front desk area) was very helpful in rescheduling my appointment after reading the review. I am happy to say that they definitely listened to their patients and made sure that I was satisfied with the changes. I am glad that there are still companies that value customers needs and are able and willing to fix issues when they arise. I just had my filling today and the staff were very friendly and professional."

"I am an anxious person especially when it comes to drilling and cleaning. Well, this is my third visit and every single visit is amazingly great! The dentist is so patient, & I'm the type of patient that asks lots of questions. He explains everything and is painless! The dental hygienists are state of the art in their technical skills and full of best practice ideas on keeping your teeth clean and pretty. And the admin staff is better than any office group I've ever dealt with. Out of 100, this dental practice scores 200!!!!"