Nike by Cary

"I used to shop at this store a lot more often when they first opened. Now that the area is more developed I feel like the selection isn't as great. While they do carry a good amount of shoes, it's mostly for running and athletics. They don't get all of the new drops, and when they do the amount is very limited. It's not as big as an outlet store but it's still a good size. The associates are usually pretty helpful but some are more knowledgeable than others. The sizes and selection they carry could definitely be better managed."

"I had a very positive experience shopping at Nike Cary in the Fenton shopping center. My daughter received a pair of Nike panda low dunks via the online Nike store and needed a half size bigger. The Fenton location is the only Nike store in Raleigh. I was relieved when I learned of the new location. Upon arrival I scored a metered parking spot right across from the entrance. Staff greeted us and there were no lines. I gave the sales associate my barcode for the return and she found the right size, my daughter tried them on, we checked out in less than 15 minutes. Hassle free shopping experience, excellent service and plenty of styles and sizes in stock. A win."

"Honestly, nothing to write home about. Seems like the draw here is more about the location rather than the actual selection. Really, not that many items here to be super excited about. The store layout is nice, but relatively small. The men's shoe offerings are good, but certainly not extensive. Personally, I find it more beneficial to shop on Nike's website or outlet store, rather than hope I find something good / exclusive here."

"Terrible customer service!! This is the first and last time I will visit this location. Upon entering the store, not one out of three employees offered a greeting or any assistance. I asked an employee for a dressing room. A different employee comes from the back to open the door but didn’t say a word as if I was suppose to know she would be the one unlocking the dressing room and to follow her. Upon check out, still no greeting, didn’t ask if I found everything okay and not so much as a thank you for shopping. Nike, you have awesome designs as far as your products but get better people to run your stores. Good customer service will go a long way. Especially when your price points are far from cheap. Better customer service will make people want to continuously shop with you. As far as this location, fire the entire staff. The manager who hired these people should be ashamed."