Universal Nail & Spa

"My husband and I had a wonderful experience getting pedicures tonight. The staff was friendly and welcoming. We are traveling through Fayetteville and it was worth every penny for the extra special treatment and deluxe pedicure. We will be back again."

"Worst nail salon I have ever been too. Zero stars if possible. I just got a job on this side of town so decided to try them out on my way home from work. 1pm on a Saturday, a few weeks before Christmas. Zero customers were there. That should have been my first clue they suck. I wanted a basic Regular manicure. They wanted to put gel on me. I said no they said the only do gel. I said it doesn't say that. I want regular polish. Worst manicure too. Left old polish in my nails didn't fly file well. No lotion or massage. Then because they put sooooo much top coat on my nails they were drying funny. I asked them to fix it because...why wouldn't I. They started going OFF on me. It took everything the good lord have me not to throw all their polish off the desk to the ground and storm out. Do not go here. Ever!!!"

"Just walked in and he started taking the gel polish off my nails and it was burning. He told me he always do everyone main that way. He started again and he continued to sand too deep into my nail and it began burning again. I snatched my hand back. He says he didn't want to do nails and walked away This must be the one that everyone is speaking of. He was rude and rough. I will be reporting this salon."

"I got my nails done at this salon twice with similar expieriences both times. the man who worked on my nails seemed agressive and in an horrible mood both times. The other lady doing nails seemed sweet and if you do find yourself going to this salon i suggest going to her. The first time i went in was just to fix an broken acrylic nail job and it went ok besides the mans horrible attitude and an not the best quality for the nail they replaced. the first nails i had fell out really quickly after going to get them done here and the nail he prepared had an bubble in the nail itself (if that makes any sense lol) The second time I came was also below average, I got the same agressive man before and he had another horrible attitude. He also kept arguing with the women working there over trivial things as well as some other patrons at the spa, including rejecting patrons with an small child. The salon itself was huge with only two people working. the man was incredibly harsh with my nails including making my right nail bleed. My hand still kinda hurts from it. . Allthough they had an price board when you walk in they will often charge you many many dollars over the price. they had coffin nails listed under 45 dollars and i ended up paying 60. An women asked for the 25 dollar pedcure option availiable on the wall and she was told no and given the 40 dollar option (which was upped again because she had an broken nail) so if your willing to go to an subpar shop with not the best of quality and customer service, then this place is made for you. Here's the pic of my nails. To play devils advocate this is my third time overall getting my nails done so my oppinion may be flawed, however this is the best review I can do for you all :/"

"I came here because it was recommended to me by a friend. My old salon was charging way too much for me to have to come home and finish them (the corners were so sharp and it there was so much leftover filings, crooked). Universal got it right on the first trip! Rounded my corners, the gel wasn't laid on thick and they take the time to clean up your nail/fingers (I get gel over my natural nail). The techs are personable and very nice. Plus, it's not crowded and I don't feel like I'm going to have an asthma attack sitting there. I've tried 3 different places in a year. I'm staying with Universal! (Ignore my super dry hands, I wash/sanitize all day every day)"