BARRON Tile & Stone

"If you value your money and time do not give James(owner) or BARRON Tile and Stone your business… Following are factual statements that can be supported with photos and text conversations(cliff notes version for those in a rush, not a full list of transgressions): -They left a mess virtually every single day they worked in my home. To include, Day 1 of demolition they did not seal the bathroom and thusly covered 100% of my downstairs in a layer of dust. Computers, couches, dished, appliances, bed, all of my sons things, etc. James DID NOT contact me to apologize for the massive mess. -After completion, I mentioned concern about a small leak and water that would pool outside the shower. He covered it with grout moved on. That leak materialized into water damage in the nearby wood and would be the precursor to a larger issue later. -Grout in the flooring began to break up and tiles came loose. New tiles were installed individually, by hand, ensuring the intended and desired symmetry of the full sheet of flooring would not be there. Poor grout work would become a theme. Inside the shower and outside the shower and requiring multiple visits. *2nd round of tiles coming loose and grout breaking away in chunks. *The front face of the shower, tiles began to crack… every few inches, spanning the length of the front. (James has accused me of doing that damage, WITHOUT having assessed the damage) *Just inside the shower, the inner base of the shower curb… the grout is cracked from wall to wall and in a few other places where the floor meets the wall. Water is leaking from inside the shower and out of the previously mentioned cracks(and the initially indicated leaking spot) and onto the floor. I mentioned the leak, initially, April 27th. The leak has been causing damage below the surface for potentially 4.5 months. Bullets with asterisks are current problems that have not been fixed and there has been no indication they will. My shower($8,505.61 PAID) is currently unusable and James has chosen to stop responding to attempts to contact him. Has has also not attempted to contact me. ~For the knowledge of all… the statute of limitations is 3 years to file in small claims court. I will post here, again, once this is legally resolved.~"

"I highly recommend Barron Tile. I replaced a tub with a walk-in shower and replaced the floor. James and Jennifer we’re great to work with. The crew always arrived as scheduled and any concern was addressed promptly."

"We had them remodel our master bathroom recently. The demo went fine but things went slowly soon afterwards. When they installed the backslash incorrectly and had to redo it, work came to almost a standstill. We repeatedly tried to contact them but the contractor would not return any of our calls. The grout job was horrible and we finally had to have another company finish it. The plumbing job left alot to be desired. Had I not checked the drain system they installed I feel the contractor wouldn't have checked it to see how poorly and out of code it was. They finally corrected it but only after I complained about it. I would definitely say that their service to the customer is very poor. I can not recommend them to anyone."

"I bought a beautiful mirror for the new house in March and they’re still holding it for me until the house is finished. I cannot believe they had to hold the mirror that long but more on builders later. Barrons is an amazing tile and home furnishings place. There’s so many beautiful pieces that I’m sure I’ll be back."

"Our company would highly recommend using Barron Tile and Stone for your new home construction or existing home projects. They do an outstanding job as far as quality and efficiency, and always keep us on schedule. If a problem arises with their work, James and the team always have a solution in a timely manner. - Jon Potter, President of Masters Properties, Inc."