Vestal Tracie L DDS 500 West Broad Street, Elizabethtown, NC 28337

"The staff does not communicate effectively with patients and do not disclose office appointments clearly prior to all appointments. I do not suggest scheduling any appointments with this office as it is closed on every other Monday and every other Friday. I suggest going to a dentist out of county who has more experience and has more flexible hours for the public."

"My husband was in need of a dental checkup asap. Well we heard nothing but good things about this place and thought why not check them out. As he goes to make an appointment, the lady informs him "we do not take insurance and it would be self pay.." Not a problem, however I have never in my 40+ years of living and working in the medical field been told * we do not take insurance*. I can understand if his form of insurance was not within their network. But to lie to a potential client in need of service that's totally unacceptable. We'll definitely take our business elsewhere. Smh"

"As always, Dr. Vestal and her staff provide excellent care. They are knowledgeable and very capable professionals. Friendly office staff who do wonderful work. Dr. Vestal makes going to a dentist a breeze. I trust Dr. Vestal and her staff's work and their advice completely. They truly care about their patients! Highly recommend."

"This seemed like a nice place when making my appointment for my daughter. Unfortunately when I arrived at her first appointment the receptionist was so very rude. I drove over 40 minutes to get to the dental office and I was 1 minute pass the 10 minutes of extra time that they give u when I arrived. When I came in the receptionist was on the phone after she hung up she then ignored me. I told her I needed to check in. The lady’s name was Amy E. Merritt, and she immediately let me know that I was late. She did not greet me with a hello, she was very rude and as I proceeded to tell her what time I arrived she pretty much over talked me, and I then told her that she was rude and that my daughter is a first time patient and she told me that she can cancel my appointment all together if want to tell her how rude she is. I didn’t say anything else to her. My 5 year old daughter needed to be seen so I let her talk to me any kind of way. Here it is months later and my daughter literally says to me often “mommy do u remember when that lady was being mean to you” so devastating I almost cried because I could have showed completely out in that office but I didn’t. She was just a nasty person! One of the most nastiest people I have ever encountered in all my years of going to the doctor. No mercy! Just a nasty rude individual! I really cannot believe that that dentist is allowing her to represent her dental office and her. I will be telling all my family and friends to not go to their dental office as well as going on Facebook! Letting the world know my experience about the receptionist!"

"A clean environment with friendly and knowledgeable staff! Scheduling is organized and clearly communicated to patients. Dr. Vestal is gentle, kind and well-equipped to handle any needs! As a long time patient, I would highly recommend this practice for anyone in the area!!"