Sally Beauty

"Went in and asked to speak with someone with hair color knowledge and the girl tells me she just left for lunch. Doesn't ask if she could help me. So I go to Walmart and come back 90 minutes later. I ask the same girl if she's back and she slowly walks to the back and returns to tell me she's on break. Seriously? I'll go to Indiana Trail where they can carry on a conversation. Terrible customer service."

"Had most of what I needed but provided friendly banter and conversation. Kristen I believe was the employee's name was great. Really appreciated them for being helpful. Also really liked the layout"

"I bought a set of hair clippers and right out of the box they cut my scalp in three different places. Being that these clippers are none adjustable there was nothing I could do to remedy the situation. After taking the clippers back to Sally's here in Monroe I was advised by the manager that all sells are final with clippers and they would not exchange them. After one attempted use (key word attempted) they would not exchange them. I've been getting clippers from here for about 6 years and never had a problem but I'm done with this store and will never buy another Sally's product. How is one to know if a product is defective before using it?"

"What a Christmas wish - researched online and then went local. The ladies there were helpful and held their best blow dryer for me to get there only days before Christmas. My husband loves this blow dryer and it was only about the 10th one that I had purchased (not from Sallys) In addition, I purchased two brushes - lots of variety. I will be back - the deals were great also."